Customs Brokerage Agent

Job Description

Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Major Duties and Responsibilities

• A Customs Brokerage Agent will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.
• Ensure a smooth and timely customs process flow for all customs related activities
• Daily execution of workflow and department metrics
• Transfer declaration information from commercial documents, or other sources into our customs entry system
• Accurate and timely data entry to allow for the build of a complete US Customs declaration
• Build and maintain strong relationships with the customers and government organizations
• Ensure compliance to regulations at all times, both internal and external
• Track and Trace shipments for valid data transmission to US customs and Partner Government Agencies
• Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
• Identify and manage exceptions while also identifying opportunities for continuous improvement
• Effectively manage and organize emails for timely follow up

Qualifications

Reporting Structure

Additional Information

Expected pay range for this position : $22.00-$25.00 per hour.

Expeditors offered benefits :

All your information will be kept confidential according to EEO guidelines.