Bench Operations ManagerMHG Hotels • Indianapolis, IN, US
No longer accepting applications
Bench Operations Manager
MHG Hotels • Indianapolis, IN, US
17 hours ago
Job type
- Full-time
Job descriptionHaving a gift for paying attention to the smallest details Having a team-first attitude Driving results Assist the General Manager in all aspects of hotel operations, day-to-day staff management, and guests. Ensure compliance with SOPs, policies, procedures, and service standards. Handle guest complaints and oversee the service recovery process. Assist in managing budget and ensure revenue and guest satisfaction goals are met. Be part of developing short- and long-term strategic goals for performance improvement. Understand the P&L statement. Meet all report deadlines daily, weekly, and at month end. Work closely with department managers and the General Manager to maximize room yield and hotel revenue. Oversee and manage all departments and work closely with department heads daily. Maintain clear communication between the different departments and the General Manager. Be responsible for occupational health, fire, and life safety. Strive to improve service performance and maintain a friendly, cheerful, and courteous demeanor at all times. Utilize interpersonal and communication skills to lead, influence and encourage others, leading by example. Encourage and build mutual trust, respect, and cooperation among team members. Serve as a role model to demonstrate appropriate behaviors. Communicate clear and consistent messages regarding processes throughout all departments. Develop specific goals and plans to prioritize, organize, standards, and meet customer expectations daily. Provide daily support to the different departments in their daily operations. Identify the developmental needs of others and provide coaching, mentoring, or other support to improve knowledge and skills. A professional demeanor, a warm and welcoming personality, and the ability to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Natural instincts and insight for finding the best solution to unclear situations and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with clear and professional language, being direct, yet tactful. Must be available on days, nights, weekends, and holidays. Clean professional appearance. Perform other reasonable job duties as requested by the General Manager. Hotel management experience required; hospitality degree preferred. The Bench Operations Manager role requires standing, walking, and sitting for extended periods during shift. Requires the ability to read and visually verify information in a variety of formats. Grasp, turn and manipulate objects of varying size and weight, with fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance.
Be among the first applicants and get AI-powered advice on this job and exclusive features.
Base pay range
$52,264.00 / yr - $61,672.00 / yr
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Bench Operations Manager, you and your team know what to do to make them feel at home. You will assist your General Manager in leading and inspiring each team member to provide an exceptional guest experience. Operating at a high level of excellence will ensure each guest knows you genuinely care about the quality of their stay, creating a customer for life.
Salary Range : $52,264 - $61,672 annually
Benefits
- Employee Referral Program
- Bonus Program
- Merit Increase
- Paid Vacation
- Flex Days
- 401k with Employer Contribution
- Medical, Dental, Vision
- Life Insurance
- Long-term / Short-term Disability
- Accident Insurance
- Critical Insurance
Our Bench Operations Managers make a difference by
As a Bench Operations Manager, you will
To be a successful Bench Operations Manager, you need
Minimum Requirements
MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203 or email hr@mhghotelsllc.com with "Applicant Accommodation" in the subject line. This phone number and email are for accommodation requests only.
J-18808-Ljbffr
Create a job alert for this search
Operation Manager • Indianapolis, IN, US
Related jobs
For over 25 years, HMD Trucking has been a leader in the trucking industry.With a fleet of over 600 power units and 1,200 trailers, we've built a reputation for aggressive growth, exceptional servi...Show more
We are seeking a dynamic and results-oriented manager to lead our team and ensure the successful execution of departmental objectives.
The ideal candidate will have a proven track record of effectiv...Show more
At Carvana, we sell cars but we aren't car salesmen.Our promise is simple : we won't sell a car to a customer that we wouldn't sell to our own Mom.
To make sure our car's are in.Recon...Show more
Operations Managers are responsible for all budgetary, people development, and operations objectives.Operations Manager is responsible for all aspects of operation or functions at the site.Addition...Show more Primarily concerned with the processes and activities related to generating revenue through access.This position is primarily focused on supporting the team in gaining, maintaining, optimizing, and...Show more 
The Operations Manager is accountable for the day-to-day operations of plant production departments in an FDA-regulated facility.
Performs a wide variety of duties to plan, organize, and coordinate ...Show more
Act as the point person on all remodel / reset activities.Coordinate and communicate all aspects of the project with the store and district teams.
Maintain Freshness and Standards and Merchandising Ex...Show more
We passionately believe that real food should be convenient and accessible to everyone.Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produ...Show more
Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining r...Show more
Cleveland-Cliffs Steel has an immediate opportunity for a Process Manager Roll Shop, at our East Chicago, Indiana Operation.
This role will be responsible for supervising hourly employees within the...Show more
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Bench Operations Manager, you and your team know what to do to make them feel at home.They will appreciate...Show more
In today’s fast-evolving industrial world, few opportunities allow you to lead transformation at scale.My client is looking for an exceptional operations leader ready to elevate performance a...Show more
Operations Managers are responsible for all budgetary, people development, and operations objectives.Operations Manager is responsible for all aspects of operation or functions at the site.Addition...Show more
We are seeking a highly organized and proactive Operations Manager to oversee the daily management, coordination, and reporting of all business activities.
This includes planning, budgeting, schedul...Show more
Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Camp Atterbury, IN.
For nearly 50 years, CSA has delivered integrated technology and operational...Show more A Healthier Future Starts With You.As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor.
You'll inspire your team, drive operational excellen...Show more 
The HubSpot & Analytics Manager will be responsible for overseeing projects, reporting, and analytics for HubSpot for BAM Capital, focusing on investor trends, accurate data, and comprehensive ...Show more
Drive Success as an Assistant Manager at Our High-Energy Convenience Store!.From customer service to operations, are you ready to be the steady hand that keeps our store energized and running stron...Show more
Flatbed Operations Manager
HMD Trucking • Brownsburg, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Operations Manager
Jobs for Humanity • Indianapolis, IN, US
Full-time
Last updated: 15 days ago • Promoted
Operations Manager - Plainfield
Carvana • Plainfield, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Sr. Operations Manager
Indiana Staffing • Greenfield, IN, US
Full-time
Last updated: 1 day ago • Promoted
Director, Managed Markets Operations
Indiana Staffing • Indianapolis, IN, US
Full-time
Last updated: 2 days ago • Promoted
Operations Manager
MRINetwork Jobs • Indianapolis, IN, US
Full-time
Last updated: 30+ days ago • Promoted
DIVISION STORE REMODEL OPERATIONS MANAGER
Kroger • Indianapolis, IN, US
Full-time
Last updated: 6 days ago • Promoted
Sweetgreen Head Manager
sweetgreen • Zionsville, IN, US
Full-time
Last updated: 2 days ago • Promoted
(USA) Operations Manager (Non-Complex)
Walmart • Fishers, IN, US
Full-time +1
Last updated: 30+ days ago • Promoted
Process Manager Operations
Cleveland-Cliffs • Indianapolis, IN, US
Full-time
Last updated: 20 days ago • Promoted
Bench Operations Manager
MHG Hotels - Corporate • Indianapolis, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Operations Manager
Hydrec • Indianapolis, IN, US
Full-time
Last updated: 15 days ago • Promoted
Sr. Operations Manager
Amazon • Whitestown, IN, US
Full-time
Last updated: 7 days ago • Promoted
Operations Manager
JM Hunter Group • Indianapolis, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Operations Manager
CSA Global LLC • Edinburgh, IN, US
Full-time
Last updated: 30+ days ago • Promoted
Sweetgreen Manager
sweetgreen • Zionsville, IN, US
Full-time
Last updated: 2 days ago • Promoted
HubSpot & Analytics Manager
BAM Capital • Carmel, IN, US
Full-time
Last updated: 5 days ago • Promoted
Assistant Manager
Village Pantry • Columbus, IN, US
Full-time
Last updated: 2 days ago • Promoted