Warehouse Clerk - Returns

Returns Clerk

The Returns Clerk is responsible for the creation and maintenance of all Returns Process documentation. Records, researches and resolves return issues in cooperation with RCG Floor Researcher. Will maintain an open flow of communication between RCG, Returns Management, Delivery Management and other Operations Departments to address and resolve interdepartmental issues. Other responsibilities include :

• Understand all Returns Dock process including but not limited to Checking, Dock Coordination, REF Inspect process and Material Handling standards.
• Understand all Return to Vendor policies and standards
• Complete Returns Administrative Duties including : Manifest Tracking, Consolidation of daily Returns / Depot issues on the Depot Report cards, Return to Vendor Process, Controlling Returns inventory locations throughout shift and Completing and consolidating Returns productivity research data.
• Cooperate with RCG and RCG Floor Researcher to identify, disposition and process mystery pieces as needed.
• Support Return Department by performing other job positions (no material handling) as needed daily.
• Assist Returns Management / Returns-QC with reporting tool creation and maintenance as needed.
• Communicate with Returns management staff to identify issues.
• Recognize trends and patterns in Operations process and work with Returns Management / Returns-QC to develop improvements.
• All other duties as assigned.

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

To excel in this role, you will need to demonstrate strengths in the following skill areas :

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Compensation

Benefits & Perks

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Funguide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

Physical Demands

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities : $18.00 - $22.00 / hour (based on experience)

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.