Lead, UX Researcher

Lead, UX Researcher

Our site in Billerica / Bedford, MA is seeking a hybrid Lead, UX Researcher to join our team. This person will work on a newly formed team that is helping shape the future of digital tools and platforms at Entegris. You'll work directly with highly technical and operationally savvy partners engineers, scientists, operations leader, business leaders to understand the full context of work, identify barriers, and shape solutions that lead to measurable outcomes. You'll design and execute research programs, establish measurement frameworks, and build continuous feedback loops to guide product evolution over time for experiences that improve complex operational workflows, support R&D innovation efforts, and empowering users throughout the ecosystem, from the shop floor to executives, to do their best work. This is a hands-on, highly autonomous role for someone who brings strong product thinking, thrives in complexity, and is excited to help build a new practice from the ground up. As part of a newly forming Human-Centered Design practice, this role offers the unique opportunity to help shape how design and research integrate into our organization. You'll play an active part in establishing ways of working, lightweight processes, and best practices that enable high-impact outcomes within a lean, fast-moving environment. This is an ideal role for someone excited to help build not just great solutions but a great design and research culture from the ground up.

Applicants should provide a link to or sample of portfolio of past work.

What You'll Do :

• Contribute to digital business transformation initiatives through research.
• Collaborate closely with engineers, scientists, operations and business leaders to map out our ecosystem of users' needs.
• Support operational workflows and emerging AI-enabled tools with user-centered thinking.
• Help establish a new design research practice by defining ways of working, processes, and best practices.
• Create personas, journey maps, qualitative research plans and guides, feedback and insights reports.

What We Seek :

Outstanding candidates will have :

Why Work at Entegris? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization not just when it's convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

What We Offer :

Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.