Systems Analyst | Plant IT

Job Description

Job Description

Grow with Welch's!

Welch's is on a journey towards our bold ambition of being the global-leader of convenient, good for you fruit-based food and beverages. To turn this goal into a reality we need you and other exceptionally talented, agile, and innovative individuals who are eager to contribute to something extraordinary!

At Welch's, we're not just offering a job; we're inviting you to be a part of a vibrant, authentic, and inclusive culture where you not only belong, but also have the opportunity to unleash the best, most authentic version of you.

Position Summary :

We are looking for an Analyst - Plant IT Systems to play a critical role in supporting our manufacturing locations by delivering reliable, secure, and innovative technology services. This role ensures that plant and local office teams have the tools, systems and support they need to work effectively, efficiently and safely in a fast-paced production environment.

This is an exciting time to join Welch's and be part of our Information Technology Team supporting our manufacturing and local office teams as part of our transformational digital agenda.

Where You'll Work :

This role will be based out of our Lawton, MI manufacturing plant and regularly supports our office in Berrien Springs.

What You'll Do :

Provide leadership in the delivery and support of Deliver and support key plant technology services including access control, security systems, and audio-visual capabilities ensuring secure and reliable operations across all facilities. Candidate will also provide support for across all manufacturing facilities. Key responsibilities include, but are not limited to :

• Lead the coordination and implementation of all IT Service Management initiatives for Welch's Lawton and Berrien Springs facilities, ensuring reliable performance of computers, printers, AV equipment and other essential technology assets
• Configure, maintain and troubleshoot a range of hardware assets including desktops, servers, laptops, printers, tablets, mobile phones, handheld scanners and other peripherals to maximize uptime and user productivity.
• Oversee daily management of toolsets such as ticketing, asset management, image / deployment, patching, backups, endpoint protection and security to safeguard system integrity and compliance.
• Provide advanced support with a diverse mix of software and applications including Windows desktop and server, M365 Suite, Active Directory ensuring seamless integration and optional performance.
• Manage and support plant systems including barcode scanning hardware and other IT / OT services including support of evolving farm / grower technologies
• Partner closely with manufacturing facilities to provide critical IT support during annual harvest operations, ensuring uninterrupted workflows
• Collects and analyzes user feedback to define service needs, translates requirements into actionable IT solutions, and continuously improves service quality and user experience.
• Develop cost estimates, prepare project plans and provide input into technology investment decisions to ensure projects are aligned with business priorities and budgets
• Creates and maintains comprehensive technical documentation, guides and standard operating procedures to support ongoing operations and knowledge sharing.
• Manage IT projects from inception through implementation, ensuring successful delivery of new technologies, on time and within scope, while collaborating with cross functional teams and stakeholders

Who You Are :

What You'll Need :

What You'll Enjoy :

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Welch's is an Equal Employment Opportunity Employer. We are committed to the prevention of employment discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability and / or military or veteran status, sexual orientation or any other action covered by federal or applicable state / local laws.

Welch's offers more than just a job - it's an opportunity to grow, innovate, and make a global impact with a passionate community.