Salesforce QA Lead (India)

N28 Technologies is a boutique Salesforce Implementation Partner based in San Francisco, USA with operations in India as well. N28 was founded by a Salesforce alum whose goal is to provide best-in-class Salesforce Implementation with unmatched customer focus. We are working at the cutting edge of the Salesforce platform with a focus on Healthcare (med-tech and medical device companies), Manufacturing, Semiconductor and Hi-tech verticals as well as on Revenue Cloud (CPQ + Billing), Manufacturing Cloud and Health Cloud. You will have the opportunity to work on a small team executing on projects across the spectrum of the Salesforce ecosystem – which means rapid growth as the company grows. We offer competitive salaries, bonus incentives, benefits and flexible hours. Come join us at this exciting time as we scale and grow!

Job Summary

The Salesforce QA Lead will be a key member of our Delivery organization in India. The primary responsibility of this position is to execute functional and non-functional testing. You will also design, create, execute and maintain test plans, cases and scripts related to the Salesforce platform. Experience with latest tools, best practices, QA methods and Agile delivery is desired. We are looking for a self-starter, with a can-do attitude, a team-first mindset and good communication (written/oral) skills.

Summary of Experience

• Minimum of 4 years’ QA Experience on the Salesforce platform with experience with Sales Cloud, Service Cloud and CPQ
• Minimum 2 years experience on a Salesforce implementation project through the full Software Development Lifecycle (SDLC)
• Experience with test automation tools (like Copado, Selenium, etc) best practices, QA methods and Agile methodology
• Bachelor’s degree at a minimum

Job Responsibilities

• Write test cases and plans documented
• Perform unit, functional, smoke, integrations and regression testing
• Ensure that business requirements are mapped to the functional specifications and have sufficient test coverage
• Liaise with the development team and key business users in Agile development projects – attending scrum review meetings and developing targeted test plans and cases.
• Helping define and roll out improvements to testing and quality processes across
• Work towards more efficient ways of testing using the best test automation tools/methodologies.
• Analyze requirements, develop a test strategy and test plan, build and execute manual and automated test cases, track defects and report results
• Oversee a small team of testers to guide on best practices for QA, track progress for automated and manual testing

You might be a good fit if...

• You are a self-starter and can perform efficiently and effectively in a fast-paced environment
• You have experience working with teams/clients in different time zones
• You are able to communicate clearly and concisely, both orally and textually
• You are able to balance multiple projects and meet deadlines
• You are able to work both independently and as part of a team
• You are enticed by the eventual opportunity to grow with the organization and become a team lead/manager

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