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Call Center/Customer Service Representative - Part Time
Call Center/Customer Service Representative - Part TimeKimco Staffing • Huntington Beach, CA, US
No longer accepting applications
Call Center / Customer Service Representative - Part Time

Call Center / Customer Service Representative - Part Time

Kimco Staffing • Huntington Beach, CA, US
2 days ago
Job type
  • Part-time
Job description

Job Description

Job Description

The Customer Service Representative (CSR) is responsible for providing first-class customer service to all customers by using excellent, in-depth knowledge of company products as well as communicating effectively with team members within the customer service department.

Location Huntington Beach

Hours : 8 : 00am - 4 : 45pm Monday-Friday

Pay : $20.00 / hr

In addition to these duties, the Customer Service Representative will also :

  • Answer customer calls and actively listen to identify their issues.
  • Build customer relationships, earning their loyalty and trust.
  • Enter customer orders and returns in ERP system.
  • Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options, and resolving warranty concerns.
  • Perform additional assignments per manager's direction.

The Following Personal Attributes / Skills are Required :

  • Ability to read, write, speak, and understand English fluently.
  • Excellent interpersonal, organizational, and communication skills.
  • Excellent verbal and written communication.
  • The ability to explain things easily in ways that people can understand.
  • A proactive approach to problem solving in addition to reliable follow-through on a variety of tasks.
  • A sense of urgency and efficiency in all tasks.
  • Excellent time management skills; must be able to handle multiple priorities simultaneously and meet deadlines.
  • Ownership of all assigned areas of responsibility.
  • Attention to detail and accuracy; must be able to recognize and resolve discrepancies.
  • Team player with a positive, “can-do” attitude that can work in a fast-paced environment.
  • Good judgement and discretion.
  • Ability to meet or exceed the company’s attendance and punctuality standards.
  • Ability to work overtime as needed.
  • Use miscellaneous office equipment (ex : calculators, computers, copiers, etc.).

    • PandoLogic. Keywords : Customer Service Representative, Location : Huntington Beach, CA - 92605 , PL : 600371825

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    Service Call Service Representative • Huntington Beach, CA, US