Direct Care Worker Lead Trainer

Lead Trainer / Direct Care Worker

Company : Quality Healthcare Group

Location : Glenolden, PA

Job Type : Part-Time

Schedule : Flexible shifts available (Days, Evenings, Weekends)

Position Overview

Quality Healthcare Group, a leading provider of home and community-based services, is seeking a Lead Care Professional & Head Trainer—a highly capable, motivated individual who will not only provide direct care but also oversee training, onboarding, and competency development for all new CNAs, HHAs, and Direct Care Workers.

This role requires elevated responsibility, strong judgment, and the ability to model exemplary care standards. You will serve as a primary resource for new staff, ensuring that all care delivery aligns with ODP expectations, QHCG policies, and individualized client needs.

We specialize in serving individuals with intellectual disabilities, developmental disabilities, and those receiving services under Pennsylvania’s Office of Developmental Programs (ODP). Experience with individuals with Traumatic Brain Injury (TBI) is strongly preferred.

The Lead Care Professional plays a critical role in helping clients maintain independence, safety, and quality of life—and in ensuring QHCG staff are fully prepared to deliver exceptional care.

Direct Responsibilities

Assist clients with activities of daily living (ADLs) : bathing, dressing, grooming, toileting

Provide safe mobility support, transfers, and appointment-related transport assistance

Prepare meals and support feeding when indicated

Perform light housekeeping to maintain a safe and sanitary environment

Engage clients in recreational, therapeutic, or community-based activities

Monitor and promptly report changes in behavior, health status, or safety concerns

Maintain accurate, timely documentation and adhere to individualized service plans

Follow all QHCG policies, ODP regulations, and applicable care standards

Head Trainer Responsibilities

Serve as the primary trainer for all new CNAs, HHAs, and Direct Care Workers

Conduct onboarding training on :

ADL protocols

TBI- and IDD-specific care

Behavioral supports

Abuse / neglect prevention

Mandated reporting

Documentation standards

ODP-required competencies

Oversee skills check-offs and ensure staff demonstrate competency before independent assignment

Provide ongoing coaching and corrective guidance to staff as needed

Assist with the development and refinement of care procedures, workflows, and training materials

Conduct periodic in-field observations to reinforce care quality and identify training gaps

Serve as a point of escalation for staff seeking clarification about care tasks or ODP expectations

Coordinate with supervisors to ensure all new hires meet regulatory training timelines

Uphold and model QHCG’s standards for professionalism, communication, and client-centered care

Qualifications

CNA Certification, HHA Certification, or minimum 1 year of direct care experience required

Leadership or trainer experience strongly preferred

Experience with ODP programs is a significant plus

Experience working with clients with TBI highly preferred

High school diploma or GED required

Strong communication, coaching, and leadership skills

Ability to model excellent care and teach others effectively

Reliable transportation; valid driver’s license highly preferred

Must pass all background checks, health screenings, and onboarding requirements

Join Our Team

If you are passionate about care, skilled in training others, and driven to elevate standards in the home- and community-based service environment, we encourage you to apply. Become a crucial part of QHCG’s mission to deliver exceptional support—one client and one caregiver at a time.