Talent.com
Associate Patient Care Coordinator (Per Diem)

Associate Patient Care Coordinator (Per Diem)

OptumFRAMINGHAM, MA, United States
28 days ago
Job type
  • Full-time
  • Part-time
Job description

$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.

Reliant Medical Group of Framingham has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The  Medical Receptionist  is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Schedule : Monday-Friday, 7 : 15am-5pm. (no more than 30 hours per week) This is a

per diem role requiring flexibility to cover shifts, as needed and available

  • .  The schedule will be determined by the practice manager upon hire.

Location : 761 Worcester Rd. (4

th

Floor) Framingham, MA 01701

P rimary Responsibilities :

  • Obtain accurate and updated patient information, such as name, address and insurance information
  • Obtain patient signatures for required documents
  • Confirms and schedule appointments
  • Perform referral documentation promptly
  • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies
  • Work cohesively with fellow employees to achieve specific team goals
  • Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
  • Comfortable working in high pace environment
  • Assure the continuity of care through scheduling and tracking systems
  • Comply with administrative policies to ensure quality of care
  • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
  • Complete new clinical competencies rolled out by the Educational Committee
  • Acts as a patient advocate and liaison in coordinating healthcare services by partnering with a care team (Nurses, Providers, and Medical Assistants) and follow up care
  • Patient-care related telephone calls via an incoming work queue aligning with department metrics
  • Documents appropriate information in patient's charts using an electronic medical records system
  • Completes and maintains physician's schedules, coordinating patient visits and medical procedures
  • Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for reschedules appointments, etc.
  • Performs other duties as assigned
  • What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at :   http : / / uhg.hr / uhgbenefits
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ years of customer service or healthcare related experience
  • Preferred Qualifications :

  • 1+ years of experience working in a medical front office position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays, and maintaining medical records
  • Spanish or Portuguese speaking
  • Experience utilizing EPIC
  • Professional telephone skills
  • Soft Skills :

  • Ability to work independently and maintain good judgment and accountability
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

  • PLEASE NOTE
  • The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #RED

    Create a job alert for this search

    Patient Care Coordinator • FRAMINGHAM, MA, United States

    Related jobs
    • Promoted
    Patient Care Associate - per diem

    Patient Care Associate - per diem

    Spaulding Hospital - Boston and CambridgeBoston, MA, United States
    Full-time
    Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood...Show moreLast updated: 5 days ago
    • Promoted
    Patient Care Associate 1

    Patient Care Associate 1

    Salem Hospital, Inc.Salem, MA, United States
    Full-time
    Under the supervision of the Nurse Manager or designate, functions as a member of the nursing team who assists in providing basic care and performs a variety of activities that facilitates the flow...Show moreLast updated: 30+ days ago
    Patient Coordinator

    Patient Coordinator

    Sunrise SystemsCambridge, Massachusetts, United States
    Full-time
    Quick Apply
    Job Title : Patient Coordinator.Associate or bachelor's degree.Years of experience & Responsibility.Minimum of 5 years of administrative experience supporting one or more individuals, and 2 year...Show moreLast updated: 30+ days ago
    Patient Care Coordinator (Financial District)

    Patient Care Coordinator (Financial District)

    Professional Physical TherapyBoston, MA, US
    Full-time
    Quick Apply
    Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator....Show moreLast updated: 30+ days ago
    • Promoted
    Travel Physical Therapy Assistant - $1442 / Week

    Travel Physical Therapy Assistant - $1442 / Week

    Medpro Healthcare StaffingFitchburg, MA, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Fitchburg, MA. Shift : 3x12 hr days Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : ...Show moreLast updated: 30+ days ago
    Patient Care Coordinator

    Patient Care Coordinator

    Professional Physical TherapyMedford, MA, US
    Full-time
    Quick Apply
    Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator....Show moreLast updated: 30+ days ago
    • Promoted
    Patient Care Coordinator-Cornea

    Patient Care Coordinator-Cornea

    Ophthalmic Consultants of BostonWaltham, MA, US
    Full-time
    Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Cornea team.This is a full time opportunity Monday through Friday from 8-4 : 30PM.This position does...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Care Coordinator

    Patient Care Coordinator

    OptumSOUTHBOROUGH, MA, United States
    Full-time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Care Associate 1

    Patient Care Associate 1

    Mass General BrighamSalem, MA, United States
    Full-time
    Site : North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ad...Show moreLast updated: 30+ days ago
    Patient Care Coordinator

    Patient Care Coordinator

    Mass Lung & Allergy PCWorcester, MA, USA
    Full-time
    Quick Apply
    MASS LUNG & ALLERGY (MLA), performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The candidate must work collaborativel...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Care Associate Days

    Patient Care Associate Days

    Mass General BrighamNewton Center, MA, United States
    Full-time
    Site : Newton-Wellesley Hospital.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance ...Show moreLast updated: 17 hours ago
    • Promoted
    Associate Patient Care Coordinator

    Associate Patient Care Coordinator

    OptumFRAMINGHAM, MA, United States
    Full-time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS .Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will dire...Show moreLast updated: 28 days ago
    • Promoted
    Patient Care Coordination Associate

    Patient Care Coordination Associate

    OptumWestborough, MA, United States
    Full-time
    Join Optum, a global organization dedicated to improving health outcomes through innovative technology and community engagement. As a member of our team, your work will make a difference in the live...Show moreLast updated: 4 days ago
    • Promoted
    Patient Care Coordinator (Hiring Immediately)

    Patient Care Coordinator (Hiring Immediately)

    Cambridge Health AllianceCambridge, MA, US
    Full-time
    Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients du...Show moreLast updated: 3 days ago
    Patient Care Coordinator

    Patient Care Coordinator

    Bedi Dental GroupWorcester, MA, USA
    Full-time
    Quick Apply
    The Bedi Dental Group difference.Bedi Dental does dental differently for patients and clinicians alike, and we want our patient coordinators to love their jobs more than ever.Our mission is to help...Show moreLast updated: 30+ days ago
    • Promoted
    Postpartum Unit Patient Coordinator (Hiring Immediately)

    Postpartum Unit Patient Coordinator (Hiring Immediately)

    Cambridge Health AllianceCambridge, MA, US
    Full-time
    Maternity Suite at Cambridge Hospital.It includes a Labor and Delivery (L&D) Unit and a Postpartum Unit and helps more than 1,100 growing families every year. The 7 bed labor unit has 3 triage bays ...Show moreLast updated: 3 days ago
    • Promoted
    Travel Physical Therapy Assistant - $1006 / Week

    Travel Physical Therapy Assistant - $1006 / Week

    Fusion Medical StaffingAttleboro, MA, US
    Full-time
    Fusion Medical Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Attleboro, MA. Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $1006 / Week....Show moreLast updated: 30+ days ago
    Patient Care Coordinator

    Patient Care Coordinator

    GrassiQuincy, Massachusetts, United States
    Full-time
    Quick Apply
    Nielsen Eye Center – Quincy, Norwell, Norwood, and Weymouth, MA.The Nielsen Eye Center is dedicated to providing our patients with the most advanced technology and the most experienced LASIK and Ca...Show moreLast updated: 30+ days ago