Engineering Operations Manager

Engineering Operations Manager

As the Engineering Operations Manager, you will lead engineering operations across the Mid-Hudson Valley (MHV) and broader Americas region. This role requires a strategic leader, while operating in a fast pace environment with a deep technical expertise in facilities management, particularly in mechanical and electrical systems. You will drive operational excellence, foster cross-functional collaboration, and ensure service delivery meets IBM's high standards.

Strategic Leadership & Operational Support

• Lead a team of electrical and mechanical engineers; serve as the subject matter expert for the market
• Build trusted relationships with internal and external stakeholders, proactively solving challenges and driving improvements
• Develop deep client business intelligence to anticipate needs and deliver strategic value
• Ability to respond and provide resolution in a 24x7 critical environment
• Oversee operations of mechanical, electrical, critical environments, and fire / life safety systems for a diverse portfolio
• Ensure compliance with preventative maintenance program that is completed by the service provider
• Optimize SOPs and implement best practices across the portfolio

Cross-Functional Collaboration

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

Required technical and professional expertise

Technical Excellence

Leadership & Strategic Thinking

Preferred technical and professional experience

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.