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Customer Service Manager

Customer Service Manager

Serenity Healthcare, LLCPhoenix, AZ, United States
7 days ago
Job description

PCM (Customer Service Manager)

Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare leadership, this is your opportunity, no experience required. The Customer Service Manager will assist in running a practice while receiving mentorship to eventually move into a full leadership role with Serenity Healthcare.

What you'll do

  • Deliver stellar customer experience, by building rapport and credibility with customers.
  • Be able to overcome customer objections and effectively promote Serenity's treatment options.
  • Passionately educate every customer about TMS and Ketamine Infusion therapy.
  • Assist with creating a positive environment for staff and patients.
  • Help train and mentor a variety of roles within the clinic and help out as needed.

What we're looking for

  • High school degree or GED
  • At least 1 year of experience in a fast paced, customer facing role
  • Desire to help others improve their lives
  • Ability to connect with people and positively influence decisions
  • What you'll get

  • The opportunity to launch a career in healthcare with a company that has grown over 130% year over year for 7 years
  • Mentorship and guidance in managing a practice
  • Great benefits - Serenity covers 90% of healthcare premiums (medical, dental and vision)
  • Paid time off - 20 days annually (PTO and paid holidays)
  • About

    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    Learn More About Us

  • About Serenity Healthcare
  • Serenity's Provided Services
  • Meet our Patients