Quality Manager (Industrial Solutions)
This position will be based at the BorgWarner Arden facility in Western North Carolina and will transition to a new facility with a specific location to be finalized.
BorgWarner is currently looking for a creative, nimble problem solver with a holistic view that has excellent people skills to join a highly collaborative team and build the Quality group for a new industrial product greenfield facility. The Quality Manager is responsible for iterating on and maintaining the Company's Quality Management System (QMS) as it relates to the industrial product market and implementing measures to achieve a flawless launch of a cutting-edge product on an accelerated timeline in order to be the first to market as well as obtain product leadership.
Key responsibilities include :
- Ensure all products consistently meet defined specifications, actively promoting a Safety, Quality, Delivery, and Cost (SQDC) mindset.
- Develop and sustain / foster a Problem-solving culture.
- Lead Quality event Root Cause / Corrective Action investigation and timely resolution.
- Develop, mentor, and empower a growing team responsible for internal quality assurance, process improvement, and supplier and customer quality management.
- Develop, utilize, and maintain critical quality documentation, including Process Failure Mode and Effects Analysis (PFMEA), Quality Plans, and Standard Work Instructions (SWIs). Lead internal training sessions on these processes.
- Evaluate quality requirements and develop or revise quality system documentation as needed.
- Compile, organize, and present technical data and quality reports to senior management and customers to drive process improvements.
- Conduct regular internal audits and Quality Management Reviews.
- Serve as the primary point of contact for third-party auditors.
- Create, maintain, and regularly publish Quality Metrics, initiating appropriate corrective actions as required.
- Develop and implement structured continuous improvement initiatives utilizing methodologies such as Kaizen, Six Sigma, or Value Stream Mapping to identify inefficiencies and drive sustainable improvements across manufacturing and administrative processes.
- Lead cross-functional teams to proactively identify, evaluate, and implement best practices for process standardization and waste reduction, ensuring alignment with overall business objectives and customer expectations.
- Willingness to travel as circumstances require, up to 20%.
- Communicate to the upper management and stakeholders on deliverables
- Drive initiatives based on the Voice of the Customer
- Partner with the Manufacturing team to drive robust Quality objectives
- Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
- Own the Quality Dashboard and reviews including communication of KPI's to leadership
- Monitor and improve KPI and customer satisfaction and feedback
- Ensure that systems, processes, and methodologies specified are followed and ensure effective monitoring, control, and support of Quality requirements
- Responsible for Quality and Measurement Lab
- Partner with Supplier Quality to drive resolution of supplier Quality issues.
What we're looking for :
Education / Experience Qualifications :
BS in Engineering, Business Administration or equivalentMinimum 10 years working in manufacturing large industrial products(assemblies) including 5 years of Quality Assurance experienceProven leadership skillsMinimum two years as a Manager of PeopleBusiness analytical skills confirmed by working experience preferred, in SAP ERP, Power BI or equivalentKnowledge :
Excellent organization skills allowing the coordination of multi-faceted QA activities.Regulatory & compliance standards as applicable to the QMSStrong business acumenExtensive knowledge of quality management systems and quality improvement tools and techniquesWorking knowledge of UL standards, practices and guidelines sufficient to advise and guide managers and supervisors as they implement and maintain accreditation.Skills and Abilities :
Strong interpersonal and communications skills needed to interface with all levels of the organizationStrong customer management skills and ability to understand and translate and define complex business requirementsExperienced in problem solving, and functional & technical specification designAttention to detail and ability to quickly learn new technologies and toolsStrong ability to establish and maintain effective working relationships as part of a diverse teamAbility to plan and prioritize multiple projects, work under tight deadlines, and manage changing prioritiesAbility to publicly represent the company and department with internal and external clientsAbility to use own judgment and initiative in problem resolutionJob Requirements :
USA based approx. 20% travelProficient in EnglishWhat we believe :
Inclusion : Respecting Individuals Integrity : Honoring truth Excellence : Focusing on results Responsibility : Our commitment Collaboration : Building trust
Safety :
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity :
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability or protected veteran status. Join the company that is creating solutions that support a cleaner, more energy-efficient world.