Team Member

Pizza Hut Team Member

Location : PURPOSE

Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, Wing Street, and Receiving & Stocking.

KEY ACCOUNTABILITIES

Essential Functions

• Responsible for providing quick and efficient service to customers
• Greets customers and takes their food and beverage orders
• Accurately records customer\'s orders on to POS system and computes the amount of the bill
• Checks orders to ensure that guest is receiving a complete and correct order.
• Inform kitchen staff of shortages or special requests
• Takes trash out to dumpster
• Sweeps and keeps exterior lot clean at all times throughout the shift
• Ensures an accurate accounting of all transactions, collections and disbursements during work shift
• Receives cash drawer at beginning of work shift and verify the accuracy by counting money in cash drawer
• Obtains and reviews of information regarding price changes or menu specials.
• Enter guest orders into POS and verify orders for accuracy
• Follow all cash handling policies
• Collects cash or charge payments from guests. Make change for cash transactions and provide receipts to guests
• Counts money and charge payments in cash drawer at end of shift
• May reconcile cash receipts and charge sales with total sales to verify accuracy of transactions
• Maintain cleanliness of lobby and register areas, stocks counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu
• Checks to ensure that all display foods are presented attractively as per standards
• Displays food under appropriate hot or cold conditions as per standards
• Keeps display equipment clean and free of debris at all times or as assigned
• Cleans workstation thoroughly before leaving area assignment.
• Relays relevant comments received from customers directly to supervisor.

DOUGH PREP

CUT & PACK

COOK / WINGSTREET

RECEIVING & STOCKING

Other Functions

Performs other duties as assigned

Safety

PARAMETERS FOR SUCCESS

COMPETENCIES + PROFESSIONAL JOB PROFILE

Qualifications

This Position Description summarizes the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.

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