Customer Service Representative - UniFirst

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Assist

customers

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by

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answering questions

related to accounts, procedures, and services

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by telephone or

email

• .

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  Provide

  excellent customer service to both customers

  and UniFirst

  personnel.

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    Perform accounts receivable

    duties

    :

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    calling on outstanding

    accounts,

    processing credits and

    exchanges

    ,

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    and resolving account

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    conflicts

    through

    UniFirst’s escalation process.

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    Partner and

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    provide

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    administrative support to UniFirst’s Sales

    Department. 

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    Perform basic data

    entry

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    and other administrative

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    duties

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  • .

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    Qualifications

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    What

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    we’re

    looking

    for :

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    years

    of Customer Service

    experience

    in an

    administrative

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    setting is

    preferred

  • .

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    Prior

    Accounts Receivable experience

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    is

    highly

    encouraged

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  • .

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    High

    School diploma or GED equivalent is

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    recommended

  • .

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    Verbal &

    w

    ritten

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    c

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    ommunication skills :

    professional telephone

    and

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    email

    etiquette

  • .

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      E

      ssential

      skills

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      :

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      active

      listener,

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      responsive

      , and

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      personable

    • .

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      Computer skills : proficient knowledge of Microsoft Office

      products (

      i.e.

      Outlook, Excel, Word, TEAMS,

      etc

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      )

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      Time

      management and organizational skills with attention to

      detail.

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      collaborative,

      team-player capable of working

      independently

    • .

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      Problem

      solve

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      r

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      in a

      dynamic

      environment

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    • .

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        Comfortable performing

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        basic mathematical

        skills (

        i.e.

        adding, subtracting, multiplying, dividing,

        etc.)

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        Must be able to

        lift up to 25 pounds, occasionally carry parcels or packages, walk

        short distances, and sit for extended

        periods.

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        What’s

        in it for

        you?

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        Training

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        We emphasize continuous learning and professional development,

        fostering a culture of growth and enabling team partners to reach

        their full potential.

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        You'll

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        receive

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        on-the-job training,

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        robust

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        online

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        training modules through our

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        Service Certificate Program – Customer

        Service Representative,

        and access to

        UniFirst's innovative training platform, The Learning

        Center.

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        Career

        Mobility :

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        We’re

        a growing company offering significant

        avenues for personal development and growth. Some companies like to

        promote from within, we love to!

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        Community

        Culture :

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        Our unique community culture is what makes UniFirst an

        organization that stands out from the

        rest.

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        Diversity :

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        At UniFirst,

        you'll

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        find an environment

        packed with

        different cultures

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        , personalities, and

        backgrounds because we know it takes many kinds of people to make

        us successful.

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        Pay &

        Benefits :

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        On the job training + 401K with Company Match, Profit

        Sharing, Health Insurance, Employee Assistance Program, Life

        Insurance, Paid Time Off, Direct Payroll Deposit, Tuition

        Reimbursement, 30% Employee

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        Discount, Employee

        Referral Bonuses.

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        About

        UniFirst

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        The

        fabric of UniFirst is woven from its

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        very unique

        family culture where our Team Partners

        enjoy a small company feel while taking advantage of the resources

        and stability that come with being a

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        2 billion-dollar

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        organization. 

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        UniFirst is an international leader in the

        $18

        billion

      • dollar garment services industry. We currently employ

      over 14,000 team partners who serve 300,000 business customer

      locations throughout the U.S., Canada, and Europe. We were included

      in the top 10 of Selling Power magazine’s “Best Companies to Sell

      For” list and recognized on Forbes magazine’s “Platinum 400 – Best

      Big Companies” list. As an

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      80-year old

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      company focused on

      annual growth,

      there’s

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      never been a better

      time to join our team.

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      UniFirst is an equal opportunity employer. We do not

      discriminate in hiring or employment against any individual

      on the basis

      of

      race, color, gender, national origin, ancestry, religion,

      physical or mental disability, age, veteran status, sexual

      orientation, gender identity or expression, marital status,

      pregnancy, citizenship, or any other factor protected by

      anti-discrimination

      laws

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