Bartender

Description:

Job Title: Bartender

FLSA Classification: Non-Exempt/Part-Time

Reports To: General Manager/Management Team

Work Schedule: 20-30 hours per week

Salary Range: Minimum + Tips

Position Summary: A bartender is responsible to extend exceptional customer service to guests dining in the lounge; prepare drinks for guests in both the lounge and the dining room and prepare all bar mixes, garnishes and purees;

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Duties/Responsibilities:

• Possesses excellent communication skills
• Has ability to ‘sell’
• Guides guests through the menu while demonstrating thorough knowledge of food, beverage and ingredients
• Takes accurate orders and partnering with team members to serve food and beverages that meet and exceed guest expectations
• Provides friendly and attentive service that makes guests feel well taken care of and builds their intent to return
• Prepares mixed drinks according to company recipe, pour wine or beer, serve bottled or soft drinks.
• Monitors guests’ behavior while purchasing or consuming alcohol to stay within the Alcohol Beverage Control Rules and Regulations
• Takes drink orders through servers or directly from guests
• Interacts in courteous and professional manner with Guests, management and co-workers
• Completes opening and closing duties as assigned
• Possesses current CA Food Handler’s Certification
• Possesses current Alcohol Safety Certification

PHYSICAL DEMANDS

Occasionally Position requires this activity up to 33% of the time (0 - 10 hrs/day)

Frequently Position requires this activity from 33% - 66% of the time (2.5 - 10 hrs/day)

Constantly Position requires this activity more than 66% of the time (10 hrs/day)

Physical Demands

Stand (up to 10 hrs/day) - Constantly

Walk (up to 10 hrs/day) - Constantly

Sit - Occasionally

Manually Manipulate - Constantly

Reach Outward - Constantly

Reach Above Shoulder - Constantly

Climb - Occasionally

Crawl - Occasionally

Squat or Kneel - Occasionally

Bend - Occasionally

Grasp - Constantly

Speak - Constantly

Lift/Carry

21-50 lbs Frequently

Push/Pull

13-25 lbs Frequently

Other Physical Requirements

Vision (Near, Distance, Color)

Sense of Sound - ability to converse with people in a loud environment

WORK ENVIRONMENT

The work environment is moderately loud to loud.

Requirements:

POSITION QUALIFICATIONS

Competency Statement(s)

• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Relationship Building - Ability to effectively build relationships with customers and co- workers.
• Motivation - Ability to inspire self and others to reach a goal and perform to the best of their ability.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Judgment - The ability to formulate a sound decision using the available information.
• Organization - Possessing the trait of being organized or following a systematic method of performing a task.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Adaptability - Ability to adapt to change in the workplace.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Leadership - Ability to influence others to perform their jobs effectively
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Resource Management - Ability to obtain and appropriate the proper usage of equipment, facilities and materials.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Decision Making - Ability to make critical decisions while following company procedures.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Additional Skills: Basic math skills, positive attitude, ability to handle stress well, ability to multi-task, knowledge or ability to quickly learn and memorize cocktail recipes.