Bank Lot Attendant

Location : Bank Lot in Cupertino, CA

Position : Lot Attendant

Pay rate : $19.50 / hour

Hours Available : Monday - Friday 8 : 30 am to 5 : 30 pm with 1 hr. lunch and Saturday 9-2pm

Additional Information : There will be contact with the general public while working as well as interaction with the branch management team. All applicants must be comfortable in a customer service setting.

Required : There is a required uniform of black pants with a blue polo shirt tucked in neatly. You may wear comfortable shoes but they must be all black. We ask that all employees maintain a professional appearance.

The Spirit of the Position :

The Lot Attendant will uphold the company mission statement while creating a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying honesty, integrity, accountability, and teamwork which includes excellent communication skills.

Essential Functions :

• Regular and punctual attendance is paramount to this position
• Ensure all parkers are going into the branch when parking in the lot.
• Communicate politely that the lot is for banking patrons only.
• Report concerns or needs to direct supervisor and only to a Bank Branch Manager if directly asked or in the case of an emergency.
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Keep parking location clean.
• Pick up miscellaneous trash.
• Inform all people loitering to move off property.
• Report graffiti or vandalism.
• Make sure there are no tripping hazards in the lot.
• Sweeping and changing signage when needed.

Education / Experience :

• High school diploma or GED required.
• Parking industry experience is preferred but not required.
• Prior customer service experience is highly desired.

Skills :

• Display / or put forth a positive attitude
• Willingness to do whatever is needed to make the surface lot successful.
• Ability to be approachable.
• Strong customer service skills and abilities.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Other Requirements :

Reliable transportation to and from job site(s) is necessary.

Physical Demands :

• Ability to constantly stand, walk and move about on foot for sustained periods of time (throughout entire shift).
• Ability to lift, carry, push, pull or otherwise move objects of at least 30 pounds in weight.
• Ability to work in the elements- heat, wind, snow, rain, etc.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Ability to apply pressure to an object with the fingers and palm.
• Ability to perform functions that require repetitive motions using hands, wrists and arms.
• Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word.
• Ability to receive detailed information through oral communication and to make the discriminations in sound.