Front Desk / Receptionist

Job Description

Job Description

BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people team members and members alike to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.

Job Summary :

The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, youll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to :

• Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.
• Assist members / guests in person when they are in the studio and over email as inquiries come in.
• Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels / laundry, and trash.
• Initiate tasks and perform duties without direction / micromanagement.
• Monitor incoming emails and ensure proper check-in procedures are followed.

Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds : just unlimited commissions.

Essential Duties & Responsibilities :

Greet all incoming members and guests

Create new business internally through member promotions, referrals, and inquiries

Qualifications :

Certifications / Educational Requirements :

Physical Requirements :

Work Environment :

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.