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Experienced Field Investigator - SIU Claims
Experienced Field Investigator - SIU ClaimsAuto-Owners Insurance • Independence, MO, US
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Experienced Field Investigator - SIU Claims

Experienced Field Investigator - SIU Claims

Auto-Owners Insurance • Independence, MO, US
20 days ago
Job type
  • Full-time
Job description

Overview

Experienced Field Investigator – SIU Claims

Auto-Owners Insurance is seeking an experienced and motivated Field Investigator to join our team. The position may involve in-person or field work as part of the claims process and requires the ability to travel as needed.

Responsibilities

  • Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company's business.
  • Provide customer service to agents, insureds and others in the course of handling claims to their conclusion.
  • Meet with people involved with claims. Occasionally this may be outside our office environment.
  • Serve as a trainer / resource for branch associates in the Claims Department as needed.
  • Analyze and investigate to identify issues which may warrant additional investigation.

Qualifications

  • Bachelor's degree or equivalent experience
  • Prior law enforcement is preferred but not required
  • Ability to handle conflict comfortably
  • Field Claim Rep with auto and field experience preferred
  • Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents
  • Able to assemble information, develop opinions and clearly express decisions using sound reasoning and judgment
  • Ability to write reports and compose correspondence
  • Excellent verbal and written communication skills with strong problem resolution and interpersonal skills
  • Ability to understand mathematics and financial documents related to personal and business finance
  • Ability to tactfully deal with all types of people
  • Valid driver's license and driving record consistent with the company's underwriting guidelines
  • Ability to organize assigned work and maintain a professional image
  • Benefits

    Auto-Owners offers a wide range of career opportunities with a friendly work environment, structured training, mentoring, and a comprehensive compensation / benefits package. This includes a competitive base salary, matched 401(k), fully-funded pension plan (upon vesting), bonus programs, generous paid time off, holidays, vacation, personal time, and sick leave.

    Equal Employment Opportunity

    Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

    Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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