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Regional Manager, Sales & Retention - High Value Growth

Regional Manager, Sales & Retention - High Value Growth

Thomson ReutersHonolulu, HI, US
18 hours ago
Job type
  • Full-time
Job description

Regional Manager

As a Regional Manager for a centralized, defined portfolio of "roughly" ~550 High Value Accounts (HVA's), you will lead a consultative, multi-threaded sales motion that deepens and expands relationships across diverse personas and influencers, practice leaders, ops, finance, IT, and the C-suite while balancing retention and growth in existing customers with proactive prospecting and acquisition of new logos. You'll coach and elevate a high-performing team to orchestrate executive-level, business-outcome conversations that position Westlaw, CoCounsel, and Practical Law within our broader new packaging, pricing, and product roadmap, driving larger incremental expansions and prioritized NTO opportunities.

Success means disciplined account planning, rigorous pipeline and forecast hygiene, clear value narratives by stakeholder, and a culture anchored in our transformation as a sub-segment which includes compliance, continuous learning, and up-skilling.

About the Role

In this opportunity as a Regional Manager, you will :

  • Achieve new sales quotas and renewal targets to reach set growth goals; Drive online revenue growth goals by incorporating the Client Management associates in a partnership role that enhances the customer's experience
  • Ensure that all territories are fully staffed. Participate in all related recruitment efforts for assigned territories
  • Hire qualified employees with strong skill sets in sales, product and market knowledge; Help maintain a qualified sales bench of candidates to expedite the hiring process and to minimize open territory coverage impact
  • Provide performance coaching and job training to direct reports to assist in meeting and exceeding sales quotas. Participate in field rides and provide guidance through on the job training
  • Manage regional territory effectively and efficiently. Maintain monthly reports on pipeline activity, field rides, expenses and employee performance
  • Team with Inside Sales, NPD, Strategic Marketing, Central Marketing, SAM Training and other organizations in order to optimize achieving sales revenue and growth responsibilities as well as Pilot participation
  • Ensure positive and effective relationships are established and maintained with customers. Assists in customer escalation issues and provides customer relationship support as needed
  • Participate with and partnering with the Quality Assurance team to assure that our customers experience is without compromise
  • Manage travel & expense budgets for manager and all direct reports, as well as the regional budget; Tracking monthly growth goals, renewal and revenue

About You

You're a fit for the Regional Manager position if your background includes :

  • Four year degree or equivalent experience; MBA and or JD a plus
  • 5-7 years experience with successful sales in Business to Business marketplace
  • Sales management experience, preferably in the legal market
  • Experience with Coaching Sales Process, product training and professional development
  • Our ideal candidate will also possess :

  • Excellent leadership skills with a proven track record of sales success, creative and adaptable with the ability to effectively coach and lead in a changing environment; Adept at forecasting monthly goals
  • Excellent knowledge and understanding of products and services for the Small Law Channel. Strong understanding of the market
  • The ability to use financial tools to assist in planning, forecasting and productivity improvement
  • Effective coaching abilities, managing overall performance; ability to demonstrate and teach related job skills to optimize employee's performance
  • A strong understanding of the law firm's overall business; ability to listen effectively and obtain necessary information on law firms
  • Ability to utilize appropriate interpersonal styles to establish effective relationships with employees, customers and internal partners; interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions
  • Strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
  • Excellent time management and organizational skills
  • Excellent communication skills : verbal, written and presentation
  • What's in it For You?

  • Flexibility & Work-Life Balance : Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
  • Career Development and Growth : By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  • Industry Competitive Benefits : We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Culture : Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values : Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
  • Social Impact : Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Making a Real-World Impact : We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
  • In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits : optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $199,500 - $370,500. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 11 / 16 / 2025.

    Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

    We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

    As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable

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    Regional Sales Manager • Honolulu, HI, US

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