Route Relief / Utility Driver

Route Relief / Utility Driver

Job Category : Service

Requisition Number : ROUTE042236

Full-Time

On-site

Rate : $20 USD per hour

Location : Pompano Beach, FL 33064, USA

Job Details

Description

Classification : Non-Exempt

Job Summary : The Route Relief / Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling / cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.

Essential Functions :

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicite new customers, up-sell / cross-sell / sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies / procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions :

Qualifications :

Travel Requirements :

Typical Environmental Conditions :

Typical Physical Activity :

Revised : 06 / 20 / 2019

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