Systems Engineer

A company is looking for a Systems Engineer responsible for ensuring the seamless operation of clients' networks and providing expert technical support.

Key Responsibilities

Serve as the primary escalation resource for L1 and L2 technical teams, providing guidance to resolve complex issues

Identify and lead projects to enhance client infrastructure and optimize service delivery

Document technical work comprehensively and develop processes to improve team efficiency

Required Qualifications

Bachelor's degree in computer science or a minimum of 5 years of IT experience

Possession of Microsoft 365 Fundamentals and Microsoft Azure Associate certifications

Familiarity with ITIL concepts

Valid driver's license

Additional certifications may be required for Network, Cloud, or other paths