RN Director of Clinical Services

Overview :

Lead Clinical Excellence. Deliver Compassionate Care. Transform Hospice Services.

We are seeking a RN Director of Clinical Services to join our team. Reporting to the Executive Director, this role is responsible for ensuring the appropriate delivery of hospice services, compliance with Medicare Hospice Benefit Conditions of Participation, state regulations, and Gentiva’s patient-first operating model. The Director will oversee clinical and operational performance, staffing, quality, and cost management while fostering a culture centered on compassion, dignity, and respect.

Key Responsibilities

Oversee daily operations and delivery of hospice clinical services, ensuring high-quality, patient-centered care

Establish, implement, and evaluate clinical goals and objectives aligned with regulatory standards and organizational philosophy

Manage hospice physician schedules, certification / recertification processes, and clinical oversight issues

Provide leadership, mentorship, and clinical oversight to nursing staff and interdisciplinary teams

Monitor clinical outcomes, quality metrics, patient satisfaction, and performance indicators to drive continuous improvement

Collaborate with Executive Director and team on census management, staffing plans, and cost control strategies

Maintain compliance with federal, state, and local regulations, including Medicare and state survey requirements

Participate in orientation, training, and professional development programs for clinical and office staff

Oversee budgeting and management of pharmacy, DME, labor, and supply costs

About You :

Specialized Knowledge and Skills

Comprehensive knowledge of hospice principles, industry standards, regulations, and best practices (Medicare, Medicaid, JCAHO, ACHC)

Expertise in nursing practice with the ability to assess patients accurately and make sound clinical decisions

Strong leadership and collaboration skills with proven ability to supervise, teach, and develop staff

Proficiency with Microsoft Office Suite, EMR systems (HomeCare HomeBase preferred), and mobile technology

Ability to manage time, prioritize tasks, and maintain confidentiality

Education and Experience

Graduate of an accredited school of nursing; Bachelor’s degree in Nursing preferred

Current RN license in the state of residence

Minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care

Minimum 1 year of management experience

Licenses and Certifications

Current RN license to practice in state of residence

CPR certification

Valid driver’s license, current automobile insurance, and access to reliable transportation

We Offer :

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full-Time Benefits :

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

Free Continuing Education Units (CEUs)

Company-paid Life & Long-Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today to lead compassionate care initiatives and transform the hospice experience for patients and families.

Legalese :

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Keywords : Hospice RN leadership, Director of Clinical Services jobs, Hospice nurse director, Hospice compliance RN, and Medicare Hospice regulations

Location : Heartland Hospice Our Company :

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.