Medical Assistant Physician Practice

Medical Assistant

The Medical Assistant / Receptionist is responsible for performing front office duties along with clinical duties. These tasks meshed together are essential to effective patient workflow and coverage for the clinics.

The Medical Assistant / Receptionist must take responsibility for opening the clinic to patients, answering the telephone, greeting patients, making appointments, entering patient demographic information, verifying insurance coverage, calling patients to verify appointments, and performing other clerical duties as necessary. Since the receptionist is typically the first point of contact that patients have with the clinic, it is of paramount importance that to exhibit strong customer service skills, maintain a clean, groomed appearance, and conduct him / herself with professionalism at all times. He / she must be able to provide healthcare assistance to individual patients and families as instructed by the Physician; draw blood and prepare specimens in the treatment room; perform routine clinical procedures as directed by the Physician; participate in providing patient education; enter appropriate documentation into patients' medical records; coordinate precertification for hospital procedures; communicate with referring Physicians; assists with pharmacy requests; answers patient questions; perform other duties as needed. He / she will float to other HCMC clinics as needed.

Medical Assistant Certification Required.