Talent.com
No longer accepting applications
Field Tech Support

Field Tech Support

EchoStarWooster, OH, US
3 days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $22.00 / Hour

    Create a job alert for this search

    Field Tech • Wooster, OH, US

    Related jobs
    • Promoted
    • New!
    Travel CT Tech - $2,230 to $2,444 per week in Millersburg, OH

    Travel CT Tech - $2,230 to $2,444 per week in Millersburg, OH

    AlliedTravelCareersMillersburg, OH, US
    Full-time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified CT Tech in MILLERSBURG, Ohio, 44654!.Job Description & Requirements. Computed Tomography Technologist - (CT Tech) .Start...Show moreLast updated: 1 hour ago
    • Promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocationsAkron, Ohio, United States
    Full-time
    A company is looking for a Customer Support Representative.Key Responsibilities Manage customer inquiries through phone, chat, and email to deliver excellent customer experiences Troubleshoot te...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Professional Placement ServicesMassillon, Ohio, US
    Full-time
    FIELD SERVICE TECHNICIAN! $55,000-$75,000! GREAT COMPANY, GREAT CULTURE, GREAT BENEFITS! Travel 75% - 90% required – primarily in the United States, Canada, and Mexico Install, maintain, test, and ...Show moreLast updated: 22 days ago
    • Promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US NavyAkron, Ohio, United States
    Part-time
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...Show moreLast updated: 12 days ago
    • Promoted
    Customer Support Manager

    Customer Support Manager

    VirtualVocationsAkron, Ohio, United States
    Full-time
    A company is looking for a Customer Support Manager to enhance and scale customer support operations.Key Responsibilities Own and strengthen customer support operations, including systematizing e...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Support Representative

    Bilingual Customer Support Representative

    VirtualVocationsAkron, Ohio, United States
    Full-time
    A company is looking for a Customer Support Representative to assist restaurant owners with inquiries and issues.Key Responsibilities Respond quickly and accurately to a high volume of inbound ph...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Supervisor

    Customer Support Supervisor

    VirtualVocationsAkron, Ohio, United States
    Full-time
    A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Sales Support Representative - Located in Eagan, MN

    Sales Support Representative - Located in Eagan, MN

    MarvinAkron, OH, United States
    Full-time
    Infinity by Marvin is a progressive company bringing a new generation of exceptional products to homeowners in need of window and door replacement. From product design to providing replacement educa...Show moreLast updated: 16 hours ago
    • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&TAkron, OH, US
    Full-time
    Join an elite group of sellers bringing customized, white glove experiences directly to the customer's door.Field Sales Representatives at AT&T are driven to connect every interaction is an opport...Show moreLast updated: 30+ days ago
    Agronomy Office Support

    Agronomy Office Support

    Centerra Co-opSullivan, OH, USA
    Full-time
    Quick Apply
    The Office Support will provide clerical and administrative services to ensure efficient, timely and accurate information provided by the Cooperative to our customers. Answer phones and take orders ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Desktop Support Technician

    Desktop Support Technician

    Softtek Integration SystemsWooster, OH, US
    Full-time
    Softtek Integration Systems, Inc.Desktop Technician L2 at Wooster, OH.Desktop Support Technician - II Softtek Integration Systems, Inc. Desktop Technician L2 to support our IT services agreement wit...Show moreLast updated: 4 hours ago
    • Promoted
    Computer Support Specialist

    Computer Support Specialist

    TradeJobsWorkForce43824 Fresno, OH, US
    Full-time
    Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Show moreLast updated: 30+ days ago
    Field Service Technician

    Field Service Technician

    Grupo TradebeUSA, Ohio, Berlin
    Full-time
    Tradebe is a group of industrial businesses dedicated to creating a more sustainable planet and making a real impact on human wellbeing. In the US, we lead the way in recycling and the circular econ...Show moreLast updated: 30+ days ago
    • Promoted
    Product Tech Support Specialist - Located in Warroad, MN

    Product Tech Support Specialist - Located in Warroad, MN

    MarvinAkron, OH, United States
    Full-time
    Are you energized by solving complex technical challenges and helping customers find the right solutions? Join Marvin as a Product Tech Support Specialist, where your expertise will guide customers...Show moreLast updated: 21 days ago
    • Promoted
    Information Technology Professional (IT Support) (Akron)

    Information Technology Professional (IT Support) (Akron)

    US NavyAkron, OH, US
    Part-time
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Seasonal Support Driver

    Seasonal Support Driver

    United Parcel ServiceMOUNT VERNON, Ohio, United States
    Part-time +1
    As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so you’ll need to enjoy fast...Show moreLast updated: 17 hours ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    LanceSoftMillersburg, OH, US
    Permanent
    LanceSoft is seeking a travel CT Technologist for a travel job in Millersburg, Ohio.Job Description & Requirements.Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsAkron, Ohio, United States
    Full-time
    A company is looking for a Customer Support Specialist to provide exceptional customer service and technical support.Key Responsibilities Respond to customer inquiries and troubleshoot technical ...Show moreLast updated: 30+ days ago