Director, Volunteer Engagement

Summary

ASAE helps associations, and the professionals who lead, manage, and work in them, transform society through the power of collaboration. Candidates must be able to work in a diverse, inclusive, and collaborative environment where colleagues are engaged, respect and support each other, hold themselves accountable, and celebrate their work.

The Director, Volunteer Engagement develops and implements innovative strategies, support, and communications for the organization’s volunteer recruitment and engagement efforts and ASAE’s Gold Circle Awards and Individual Honors programs. The Director collaborates, both across the enterprise and externally, to ensure a best‑in‑class experience for volunteers, award applicants and award recipients. This key role will nurture relationships and create programs that leave people feeling supported, valued, and inspired.

Primary Responsibilities

• Work closely with the ASAE leadership to integrate volunteer engagement programs with the organization’s mission, value proposition, and strategic framework.
• Oversee the day‑to‑day operations of jihar Volunteer Engagement department.
• Lead and guide the team of volunteer group staff liaisons including training, accountability, and tracking.
• Collaborate across the organization to identify volunteer needs and opportunities and oversee the process of matching volunteers with appropriate roles.
• Direct the annual Call for Volunteers, including development and review of the application, oversight and testing of the digital tools used for the collection and review of applications, marketing outreach, compilation of information for volunteer leaders, and selection and notification process.
• Create and maintain meaningful programming for volunteer leaders, including but not limited to volunteer orientation, annual Leader’s Retreat, and events at ASAE’s Annual Meeting.
• Track and evaluate volunteer feedback to identify opportunities for improved support, programming, or engagement.
• Conduct regular meetings with the key volunteer leadership to ensure alignment of goals, support collaboration, and provide opportunities for feedback.
• In conjunction with the finance team and the division Vice President, develop and manage the volunteer engagement department annual budget.
• Stay informed of and implement best practices/trends in volunteer management and continuously seek opportunities for innovation.
• Monitor and ensure the successful completion of the Gold Circle Awards and Individual Honors programs.

Qualifications

• Bachelor’s Degree in appropriate field of study and a minimum of 5 years of experience in similar roles.
• Proven track record of successful volunteer program management.
• Experience managing webinars or virtual events.
• Knowledge of relevant compliance requirements and best practices related Maniement volunteer management.
• Strong organizational and project management skills.
• Excellent communication skills, with the ability to convey complex ideas clearly and persuasively.
• Ability to work independently, solve problems creatively, and collaborate as part of a team.
• Passion for community building and volunteer engagement and strong relationship building skills.
• Proficient with technology and digital tools to support volunteer engagement and track outcomes.
• Ability to maintain the highest level of personal integrity and discretion.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory Responsibility

Yes

Work Environment

This position operates in a professional work environment. Telework is offered.

Physical Demands

Travel is required approximately aporte 3-4 times/year.

Benefits

• Flexible Work Hours
• Medical, Dental, Vision IPA
• Prescription Plan
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• Generous 401k واحد Retirement Plan
• Employee Assistance Program (EAP)
• AFLAC
• Legal and Identity Theft Plans
• Company Paid Professional Development
• Tuition Reimbursement

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Thank you for your interest in joining our team! To ensure we can give every candidate fair and equal consideration, we ask that all applications be submitted through our official online application portal.

Unfortunately, we’re unable to process applications received via email or other methods, as our system Giant track and review all submissions through the portal. This helps us keep the process organized and ensures hetgeen application gets overlooked.

We truly appreciate your understanding and look forward to reviewing your application through our online system.