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User Experience Designer
User Experience DesignerLancesoft • MINNEAPOLIS, MN, US
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User Experience Designer

User Experience Designer

Lancesoft • MINNEAPOLIS, MN, US
30+ days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description
Shift: Standard day shift working hours, Monday-Friday
Duration: 12 Months
Pay range: $69.23/hr. - $92.30/hr.
Hybrid Schedule, 2 days a week in office

Job Description.
Local Candidate with a Hybrid Schedule
  • We are seeking a UX Researcher with strong experience supporting enterprise platforms and internal tools. This role focuses on understanding and improving complex, workflow-driven systems used by internal teams and business partners across the organization.
  • The ideal candidate brings deep experience conducting research in operational, data-heavy, and process-oriented environments, and is skilled at translating complex business needs, rules, and workflows into clear, actionable insights that inform product and design decisions.
  • This role requires close collaboration with product managers, designers, engineers, and business stakeholders, as well as comfort operating in ambiguous problem spaces. The researcher should be hands-on, methodologically strong, and capable of owning research from discovery through delivery.

Overview
  • As a UX Researcher on an Enterprise Product team, you will shape understanding of user needs, workflows, and pain points for business-critical systems that support operational execution, decision-making, and internal productivity.
  • You will plan and execute qualitative and quantitative research to inform product strategy, UX direction, and design decisions. Your work will span exploratory research, generative discovery, evaluative testing, and insight synthesis, helping teams make confident decisions in complex domains.
  • This role blends strong research craft with systems thinking, enabling you to uncover insights that scale across teams, workflows, and use cases while remaining grounded in human needs and real-world constraints.

Key Responsibilities

  • Lead and execute end-to-end UX research across discovery, concept validation, and evaluative phases for enterprise products

  • Partner closely with product managers, designers, engineers, and business stakeholders to define research questions and aligning to product and business outcomes

  • Clear objectives, parameters, constraints, etc. Aligning to any relevant KPI's, outcomes that the business / product team is working towards / measuring.

  • Conduct qualitative and quantitative research using methods such as interviews, contextual inquiry, journey mapping, usability testing, surveys, and data analysis

  • Investigate complex workflows, business processes, and operational systems to uncover user needs, pain points, and opportunities

  • Synthesize research findings into clear, actionable insights, frameworks, and narratives that inform product and design decisions

  • Advocate for user-centered decision-making within product teams, balancing user needs with business and technical constraints

  • Navigate ambiguity and evolving problem spaces, delivering research impact in fast-moving, iterative environments

  • Contribute to a culture of evidence-based, human-centered practice across UX, product, and engineering teams

Required Qualifications

  • 4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms

  • Strong experience researching complex workflows, data-rich interfaces, and process-driven systems

  • Proficiency in a range of qualitative and quantitative research methods and when to apply them

  • Proven ability to collaborate effectively with designers, product managers, engineers, and business stakeholders

  • Strong portfolio or case studies demonstrating enterprise research work, problem framing, clear insights communication, and impact on product decisions

  • Ability to work independently as a contractor, deliver high-quality research outcomes with minimal supervision, and escalate to manager when needed

  • Strong communication skills, with the ability to clearly articulate insights, implications, and trade-offs

Preferred Qualifications

  • Experience researching systems that support store operations, supply chain, finance, HR, or other enterprise domains

  • Strong skills in research synthesis, sensemaking, and storytelling for cross-functional audiences

  • Experience working in agile or iterative product development environments

    Employee Benefits:
  • At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
  • Four options of medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance
  • Accident Insurance
  • Other Employee Perks
  • About LanceSoft
    LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

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User Experience Designer • MINNEAPOLIS, MN, US

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