Assistant Residence Manager

Job Description

Job Description

The Assistant Residence Manager is responsible for supporting the Residence Manager in the supervision of individuals’ supports, maintenance of assigned programs, and implementation of Life plans. She / he supports and assists people supported in attaining their needs, desires, and dreams through a person-centered planning focus. She / he assures quality services by providing an environment that is conducive to their welfare of the people supported and in accordance with federal, state, local, and organization regulations and policies.

She / he provides support to the Residence Manager in leadership of the team and serves as an advocate to ensure appropriate treatment, teaching, and protection of the person supported rights. She / he develops and cultivates positive relationships with families and other stakeholders. She / he monitors the coordination of individual appointments and activities, and the management of the persons supported personal fund accounts.

The Assistant Residence Manager is responsible for the supporting the Residence Manager by working collaboratively with the Quality Improvement team to ensure the best outcomes for the program and individuals, ensures compliance with relevant regulations, and ensures that programs and services to individuals supported are person-centered and directed.

The Assistant Residence Manager is an effective communicator. She / he is able to provide person supported and staff constructive feedback regarding performance and behavior. Must be a good listener, speak with respect and treat all respectfully. The Assistant Residence Manager is responsible for updating the Residence Manager on a daily basis of all events in the residence.

Essential Functions

Staffing

In partnership with the Residence Manager :

• Ensures that the program is adequately and appropriately staffed and monitored.
• Ensures the appropriate training of staff who are assigned to the Residence.
• Provides weekly supervision meeting for residential staff.
• Observes, monitors, and regularly provides feedback to staff regarding the implementation of the individuals’ plans through the use of meal observations, community meetings, and daily performance of goals.
• Demonstrates and models’ effective methods to teach existing positive and replacement behaviors to individuals.
• Supports staff in developing their technical skills through electronic documentation and communications.

Program

In partnership with the Residence Manager :

Medical Care Oversight (if applicable)

Reporting / Documentation

In partnership with the Residence Manager :

Communication

In partnership with the Residence Manager :

Other

Competencies

Supervisory Responsibility

The Assistant Residence Manager participates in the interviewing, hiring, coaching, and on-going feedback of staff. She / he is responsible along with the Residence Manager for assigning and directing work, addressing complaints, and resolving problems.

Qualifications

Minimum of Associate's Degree in Human Services or related field preferred.

2 years’ experience working in a similar environment.

Knowledge of Intellectual / Developmental Disabilities

Must have a clean NYS Driver’s License

Additional Eligibility Qualifications

AMAP and First Aid / CPR / AED certification a plus

Must have a clean NYS Driver’s License

Skilled with Microsoft Office Suite, especially MS Word and MS Outlook