Quality Management Program Coordinator

Quality Management Program Coordinator

Contra Costa Health is the largest county department in Contra Costa County with over 4,700 employees. Our mission is to care for and improve the health of all people in Contra Costa with special attention to those who are most vulnerable to health problems. We provide services through nine operational areas : Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Health, Housing & Homeless Services, Public Health, Contra Costa Regional Medical Center & Health Centers and Detention Health.

The Contra Costa County Health Services Department is offering an excellent employment opportunity for qualified individuals interested in the Quality Management Program Coordinator position. There is currently one (1) vacancy in the Behavioral Health Division based in Martinez, CA.

The Behavioral Health Division, in partnership with consumers, families, staff and community-based agencies, provides welcoming and integrated services for mental health, substance abuse, and other needs that promote wellness, recovery, and resiliency while respecting the complexity and diversity of the people we serve.

This position will work within the Behavioral Health Division within the Quality Management and Quality Improvement unit, reporting to the Behavioral Health Deputy Director or Designee. The Behavioral Health Plan includes both mental health services and substance use services, composed of county owned and operated clinics as well as dozens of contracting agencies.

Behavioral Health is an expanding area within Contra Costa Health Services and is currently undergoing major system transformation under CalAIM and Behavioral Health Transformation (BHT). These initiatives call for increased focus on transparency and high-quality patient care with measurable and meaningful outcomes. This position will require strong leadership and quality improvement skills in making progress towards that end.

We are looking for someone who :

• Has proficiency with data analysis
• Has a background in healthcare, particularly behavioral health
• Is flexible and has knowledge of quality management principles
• Has the ability to lead implementation of quality improvement efforts
• Has experience in working in workplace safety and compliance
• Is able to work with program leadership on safety measures

What you will typically be responsible for :

A few reasons why you might love this job :

A few challenges you might face in this job :

Competencies Required :

Minimum Qualifications :

Education : Possession of a Master's degree from an accredited college or university in nursing, behavioral science, business administration, public health, health care administration, or a closely related field.

Experience : Two (2) years performing quality measurement or quality improvement activities in a health care or managed care setting or community mental health system.

Substitution : Possession of a bachelor degree from an accredited college or university in one of the above noted fields plus two (2) years of additional qualifying experience may be substituted for the Master's degree.

Desirable Qualifications :

Selection Process :

The BCQ Assessment is tentatively scheduled to take place via computer (remotely) during the week of November 3, 2025.

The BCQ Assessment will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org. For any technical issues, please contact the Government Jobs' applicant support team for assistance at +1-855-524-5627.

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion