Retention Marketing Specialist

eJam is a consumer products brand incubator and holding company focused on eCommerce marketing. We are seeking an experienced Retention Marketing Specialist to play a crucial role in supporting our marketing team's initiatives and contributing to our overall brand-building strategy.

Role Overview :

This position involves developing and executing email and SMS marketing strategies to enhance customer engagement, drive revenue growth, and support marketing efforts for our eCommerce, marketplace, and retail business.

This role is the right fit for you if :

• You possess strong analytical skills and a track record of boosting revenue growth by enhancing customer retention.
• You are hands-on, willing to execute, and iterate swiftly through A / B testing and experimentation.
• Your passion lies in nurturing long-term customer relationships and maximizing their Lifetime Value (LTV).
• Your expertise extends to developing, planning, launching, and analyzing customer retention campaigns, with a particular focus on analytics and robust financial modeling.
• You have a deep understanding of the levers and tools needed to assess, define, and optimize your strategic marketing plan is evident.

Key Responsibilities :

Requirements

Key Performance Indicators (KPIs) :

Benefits