Implementation Manager

About Brellium

Brellium's mission is a big one - to improve the standard of care across the US healthcare system. We've built AI-powered technology that helps healthcare providers deliver safer, higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance risks before they impact patients.

Each year, 1 in 20 people in the U.S. experiences a medical diagnostic or compliance-related mistake. Most providers lack the time, staffing, and tools to mitigate these issues - so they go unnoticed, impacting care quality and increasing clinical and financial risk.

Brellium is building the AI-powered platform that helps providers deliver safer, more consistent care by mitigating risk early and aligning patient visits with clinical best practices. Our goal is to give every provider in the U.S. the tools to deliver clinically excellent, data-driven care - at scale.

Brellium was founded in 2021. Since then, we've grown to serve over 250,000 providers across all 50 states who use Brellium to take better care of their patients and ensure data-driven, compliant care. We're a Series A company with over $16MM in funding from First Round Capital, Left Lane Capital, and Menlo Ventures.

We are seeking an Implementation Manager to help our behavioral health, ABA (autism care), hospice, home health and nutrition customers implement our AI product. You will work with the CSuite of enterprise companies daily to help them best use Brellium.

This role might be for you if

You are a hard worker eager to contribute to cutting-edge technology and thrive in a collaborative team setting. You're enthusiastic about joining a small, energetic team in the heart of New York City (Flatiron). You're excited about the intersection of AI and health tech and want to be part of a forward-thinking company. You are a creative problem solver with a deep understanding of people and strong communication skills. You thrive in a fast-paced, in person work environment, enjoy collaborating with both customers and engineering teams, and want to make a difference in people's lives.

What You'll Do

As an Implementation Manager, you will manage a strategic portfolio of healthcare customers, with a total book of business of >

$0.5MM in ARR. This role requires strong enterprise relationship management skills, the ability to own technical projects from end to end, and the ability to navigate complex organizations at the executive level. Your key responsibilities include :

Project Management :

• Develop project plans to implement Brellium's core offerings with our new customers by scoping their technical and clinical implementation needs, overall milestones and constraints and forecasting actionable steps towards helping our customers realize value
• Lead kickoff, implementation and go-live meetings with Clinical Teams and develop relationships with C-suite healthcare executives through regular communication and engagement
• Participate in Quarterly Business Reviews with executive stakeholders to demonstrate value and align on strategic initiatives

Cross-Functional Leadership :

Breakdown of core activities :

What We're Looking For

Don't worry if you don't tick every box, we still would like to hear from you. We are building a diverse and balanced team that complements each other while covering the critical skills and experience.

Bonus points :

Compensation :

We are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include :

1 hour away)

What We're About

Decide and Deliver : We are trusted to make nimble decisions without layers of sign-off and bureaucracy. We take smart risks, embrace the occasional failure, and focus on delivering results that matter.

Stay Driven and Humble : There's no room for ego here - just a shared drive to learn, improve, and take on what's next.

Own It : We think and act like owners of our business. We are accountable for our actions, decisions, and results, even when things go wrong.

Customer Obsessed : Our customers are at the center of everything we do. We listen, adapt, and build flexible solutions that meet their needs. By staying responsive and proactive, we deliver value and build lasting partnerships.