Front End Specialist - starting wage $19.20 / hr

Job Description

Job Description

Description : Purpose

To assist and back up the store with a focus on the Front End Department. To ensure prompt, friendly, courteous customer service and smooth, consistent, store-wide operations during designated shifts by providing welcoming and inclusive store security procedures. To ensure customers entering the store are following protocols consistent with the Governor’s orders regarding COVID-19 as well as our internal protocols to ensure that our Co-op remains a safe and healthy space.

Responsibilities

I. General

• Follow the Core Values as defined by EEFC’s Core Value statement – Attitude, Integrity, Accountability, Teamwork / Cooperation, Excellence, Customer Focus, and Innovation.
• Provide exemplary customer service to both customers and staff.
• Accurately communicate what the Co-op is and the process for becoming a member.
• Familiarity with store layout, products, and services.
• Familiarity and understanding of emergency procedures.
• Stay up to date with current storewide and departmental communications, policies, notices, and logs.
• Abide by Co-op policies as delineated in the Employee Handbook.
• Willingness and ability to learn to meet the changing needs and requirements of the job.

II. Departmental - Customer Service

III. Departmental – Store Appearance

IV. Departmental – Store Security

Requirements :

Required Skills and Qualifications :

Desired Skills and Qualifications :