Summary :
Lead day-to-day application support and project delivery for the Register of Wills systems. Own planning coordination and communication while developing and sustaining Microsoft-stack applications and the HighView Imaging environment.
Work model : On-site and remote support across 24 ROW offices and the Annapolis Data Center during Normal Business Hours; statewide travel as needed.
Key responsibilities :
Lead requirements intake scheduling and delivery across the full SDLC; track milestones risks and weekly status; coordinate with State staff and other vendors.
Develop and sustain components services and utilities; integrate with SQL Server IIS and Windows services; troubleshoot and optimize performance.
Install configure operate and troubleshoot HighView Imaging; manage capture / indexing rules batch profiles queues client deployments storage paths and replication of images to partner agencies.
Build C# / .NET Windows Services and scripts to automate HighView imports / exports metadata reconciliation integrity checks and exception handling.
Plan and execute multi-site deployments and upgrades across statewide offices; prepare runbooks change records smoke tests and rollback plans.
Implement and test disaster-recovery replication; define and validate RTO / RPO; conduct failover / failback exercises.
Configure workflow notifications and application email using Exchange / O365 connectors service accounts and transport rules.
Produce operational reporting for throughput backlog and error trends; schedule CSV / PDF extracts for stakeholders.
Provide L2 / L3 application support to a large user base; deliver training job aids and knowledge base articles; meet SLA targets.
Maintain SOPs technical documentation and release notes; contribute to continuous improvement and security best practices.
Minimum qualifications
Bachelors degree in Computer Science Information Systems Engineering or equivalent experience.
10 years of application development / support in a multi-user Microsoft Windows / LAN environment.
5 years using Microsoft Visual Studio (including 2015) with C#.
5 years installing configuring operating managing and troubleshooting an enterprise imaging / document management system. HighVIEW experience highly preferred.
5 years providing help desk / application support to 300 users.
Proven experience leading projects or workstreams : planning coordination reporting and stakeholder communication.
Requirements
Standard Employee Benefits.
50% Health Insurance Paid by Innosoft Paid Vacation 401K Match STD LTD and AD&D paid by Innosoft.
Benefits
Preferred skills
SQL Server (T-SQL index tuning jobs) IIS administration Windows Server / Hyper-V.
Experience with Crystal Reports or similar reporting tools.
Familiarity with BizTalk and / or Azure services for integrations.
Government or multi-site enterprise rollout experience; strong documentation discipline.
HighVIEW imaging application experience highly preferred.
Required Skills :
ONLY GC and USC applicants are required for this position. Experience in Highview imaging applications is highly preferred.
Required Education :
Bachelors degree minimum required
Key Skills
Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 150000 - 150000
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