Senior Content Development Administrator

Job Posting

We are the world's learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Education, Skills and Knowledge Required :

• Bachelor's degree.
• Excellent internal and external customer service skills.
• Excellent communication interpersonal skills (including phone skills for distributed projects and customer / program team meetings).
• Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content- / project-related documentation.
• Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects.
• Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations.
• Strong computer skills, including use of common Microsoft Office applications (e.g. Word, Excel, PowerPoint), Google tools (e.g. Gmail, Google Drive, etc), and ability to handle multiple computer applications simultaneously.
• Ability to supervise large groups.
• Strong initiative and organizational and leadership skills, including the ability to prioritize and multi-task and make sound business decisions under tight deadlines.
• Ability to maintain a confidential work environment.

Preferred :

Desired :

Basic Purpose and Objectives :

Organizational Relationships :

Overall Functions and Responsibilities :

Working Conditions :

The pay rate for this role is from $27 - $28 per hour. This position is not bonus eligible, and information on benefits offered is here.

Applications will be accepted through November 30, 2025. This window may be extended depending on the business needs.

At Pearson, our purpose is simple : to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more : We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.