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Systems Administrator

Systems Administrator

Windermere Preparatory SchoolWindermere, FL, US
19 days ago
Job type
  • Full-time
Job description

Windermere Preparatory School is seeking a Systems Administrator to provide high-quality technical support to students, faculty, and staff, while ensuring reliable and secure campus network operations. This role combines hands-on end-user support with proactive network administration and maintenance to keep our technology systems running efficiently.

The ideal candidate will be a resourceful problem solver, a strong communicator, and a collaborative team player with experience in both IT support and network management.

Responsibilities

  • Serve as a primary point of contact for technical support requests, responding via helpdesk, phone, email, or in-person.
  • Diagnose and resolve hardware, software, and network issues across Windows, macOS, iOS, and other campus devices.
  • Support the Residential Life program with dedicated hardware, software, and network troubleshooting.
  • Configure, maintain, and upgrade network infrastructure, including switches, wireless access points, and firewalls, to ensure optimal performance and security.
  • Assist in managing and monitoring campus servers, virtualization (VMware), and security systems.
  • Collaborate with the Technology Manager on best practices for cybersecurity, device deployment, and network reliability.
  • Provision and deploy end-user devices (laptops, desktops, iPads) and assist with imaging and account setup.
  • Monitor system health, troubleshoot reported errors, and maintain accurate records of technology assets and support activities.
  • Assist with AV, multimedia, and telecommunications needs for campus events and activities.
  • Participate in technology planning, recommending upgrades and improvements to support the school's roadmap.
  • Take ownership of assigned projects and follow through to completion.

Attend required meetings and support school functions when needed.

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Strong knowledge of networking concepts (DHCP, DNS, LAN, VLANs, VPN, VoIP / SIP).
  • Experience with Meraki, FortiGate, Active Directory, Google Workspace, and Windows Server.
  • Proficiency with macOS and Windows operating systems, as well as Microsoft Office Suite.
  • Familiarity with VMware and Remote Desktop connectivity.

    • Ability to install, configure, and troubleshoot end-user devices and replace hardware components.

  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Excellent communication and customer service skills, with the ability to clearly explain complex technical concepts.
  • Self-motivated, dependable, and able to work independently with minimal supervision.

    • Positive team-oriented attitude, flexibility, and a sense of humor.

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    System Administrator • Windermere, FL, US