Overview
Data Center Technician – Onsite, Ashburn, VA
Description
A Network Administrator Operator manages and maintains an organization's network infrastructure, ensuring security and performance.
Responsibilities
- Network installation & maintenance (rack & stack, cabling, parts replacement, etc.) - Basic / Routine
- Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.) - Basic / Routine
- Data Center staging, deployment, and logistics / asset management support - Basic / Routine
- Site builds & refreshes, while meeting current quality standards - Basic / Routine
- Data Center hardware break / fix / move / add / change; component replacement, hardware troubleshooting - Basic / Routine
- Extensive enterprise cable installation experience as well as industry cabling standards - Basic / Routine
- Ability to provide adequate fiber and copper cable testing with minimal supervision - Basic / Routine
- Ability to terminate Cat 6 cabling - Basic / Routine
- Create / update / maintain rack elevations within a DCIM application (Nlyte) - Participates in
- Maintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure - Participates in
- Troubleshoot and escalate incidents and problems - Basic / Routine
- Interface with other ISD areas and / or vendors to resolve outages or periods of reduced performance, in accordance with established criteria - Basic / Routine
- Provide status reports on active or resolved issues - Participates in
- Maintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations - Basic / Routine
- Experience with out-of-band management / KVM system (DSVIEW) - Basic / Routine
- Experience with power distribution units (PDUs), load management - Basic / Routine
- Familiar with NEMA and IEC power connectors - Basic / Routine
- Familiar with Data Center containment solutions - Basic / Routine
- Work with others to update and document procedures - Participates in
- Write, and maintain, detailed site reference documentation - Participates in
- Cognizant of Data Center Safety Standards - Basic / Routine
- Lift equipment weighing 50 lbs. - Basic / Routine
- Perform other tasks or duties as assigned or based on need - Basic / Routine
Qualifications – knowledge, skills, and abilities
Intermediate Data Center / IT Operations experienceSoftware & Hardware tools utilized to perform day to day Data Center functionsKnowledge of LAN / WAN topologies, protocols, and standardsMust exhibit excellent communication and grammatical skillsDemonstrated analytical and problem solving skillsAbility to work in an environment that operates 24 / 7 with an ability to participate in on-call rotation and provide after-hours support as neededAbility to work independently and as part of a teamAbility to work under pressure (urgent problems, deadlines, changing priorities)Familiar with network cabling (types, distance limitations, testing, connectors, handling)Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)Familiar with server hardware and componentsFamiliar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.Familiar with datacenter design in relation to heat dissipation and air flowMeticulous and obsessive about organized cablingDesired
Bachelor's degree in Information Technology or the equivalent combination of training, education, and experienceExperience and technical training in WAN / LAN communications including experience installing, basic configuring and maintaining Cisco routers and switchesExperience in presenting technical solutions and / or recommendationsKnowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issuesKnowledge of technical inter-relationships between software / hardware and desktop / LAN / Host systemsAdvanced skill in diagnosing and troubleshooting issuesAdvanced research, analytical, and problem solving skillsKnowledge of Navy Federal operationsJ-18808-Ljbffr