Health Insurance Support Specialist

A company is looking for a Health Insurance Support Specialist.

Key Responsibilities

Navigate complex insurance verification, billing disputes, and benefit explanations

Handle credentialing inquiries, contract questions, and account access issues

Provide multi-channel support through phone, chat, and email interactions

Required Qualifications

Experience in healthcare benefits, billing, and verification

Prior experience in a BPO or call center environment

Knowledge of HIPAA compliance standards

Proficiency in using multiple systems and troubleshooting

Ability to manage high-volume support with professionalism