The Merchandising Sales Specialist is a vital member of the Field Activity Support Team (FAST) responsible for executing essential tasks in retail environments. This role involves traveling to various stores to complete planograms and provide support through merchandise assembly and signage maintenance while ensuring an exceptional customer experience. At Tractor Supply, we are dedicated to enhancing life in our communities, and we invite you to join us in making a positive impact.
As a FAST Team Member, it is key to be available and flexible, demonstrating superb customer service and teamwork. Here’s what the role entails :
- Consistent presence and punctuality are vital.
- Work various shifts including days, nights, and weekends based on business needs.
- Maintain open communication with the District FAST Supervisor about task completion and challenges.
- Accurately complete planograms and resets quickly.
- Uphold visual merchandising standards to enhance store appeal.
- Conduct store-specific measurements and layout initiatives.
- Perform cycle counts with precision and efficiency.
- Implement Tractor Way top cap processes.
- Install and maintain store signage.
- Assemble merchandise and fixtures as needed.
- Review planogram integrity and perform recovery tasks.
- Deliver outstanding customer service through the principles of GURA :
Greet the Customer.
Uncover Customer Needs and Wants.Recommend Product Solutions.Ask to Add Value and Appreciate the Customer.Ensure that every customer enjoys a unique and legendary shopping experience.Be prepared for peak coverage during busy periods (e.g., Black Friday).Other responsibilities as assigned by supervisors.Required Qualifications :
Experience :
Previous retail or merchandising experience is required, with farming, ranching, pet / equine, or welding knowledge being preferable.Education :
A high school diploma or equivalent is preferred, though not mandatory. Candidates must be able to read, write, and count accurately.Preferred Skills :
Strong communication and problem-solving abilities.Basic computer skills.Interpersonal skills to address issues effectively.Self-directed with a solid ability to complete assigned tasks independently.Working Conditions :
Generally favorable working environment inside stores with moderate noise.Shifts vary but typically range from 4 to 8 hours.Traveling is essential and involves using your personal vehicle.Commit to maintaining a safe work environment for all.Work occurs on hard surfaces; adequate lighting and temperature are provided.Physical Requirements :
Willingness to travel as needed.Ability to push / pull merchandise up to 2,000 pounds with appropriate equipment.Occasional overhead lifting and reaching.Ability to stand, kneel, twist, crouch, bend, and climb ladders frequently.Comfortable accessing all areas of the store.Proficient in operating store equipment.Ability to engage with customers and colleagues through strong communication skills.Handling and contact with birds / poultry may be required.Complete necessary training successfully.Movement required throughout the store during shifts.This is a dynamic position without sedentary work.Disclaimer :
This job description highlights key responsibilities and is not exhaustive. Additional duties may be assigned by supervisors.
At Tractor Supply and Petsense, our Team Members are integral to our success, and we are committed to fostering a rewarding work environment with competitive benefits to support the well-being of our Team Members and their families.