Customer Service Representative – Healthcare
MaximusChesterfield, VA, United States- Full-time
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Tuesday, September 30, 2025
City
Chester
State
VA
Country
United States
Working time
Full-time
Description & Requirements
Customer Service Representative – Healthcare
Location : On-site in Chester, VA
Hourly Base Pay : $15.82 / hr. plus a $1,000 new hire bonus and up to $2,200+ in other potential bonuses!
Schedule : Flexible Limited-Service Full-Time schedules available
Site Hours : Monday - Sunday, 8 a.m. - 10 p.m.; t he targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.
Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work / life balance, ensuring you're equipped for all the moments that matter.
- Work / Life Balance Support : Flexible schedules that meet your lifestyle!
- Competitive Compensation :
$ 15.82 / h r. + 10% shift differential for evening shifts
$1,000 new hire bonus and up to $2,200+ in bonus opportunities, including training completion, referrals and more
Essential Duties and Responsibilities :
Minimum Requirements
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at
applicantaccommodations@maximus.com
Minimum Salary
15.82
Maximum Salary
15.82
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