IT Support Specialist

At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible-so what people hold near and dear arrives on time and in full.

We believe (and live!) four core values :

• Transparency First : We make everything visible so that everyone can operate better
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full-because every shipment matters.

As an IT Support Specialist based out of the Boston office, you will play a critical role being one of the first points of contact supporting the Tive team. The role will work with the Sr. IT Manager and IT Support team, who are based out of the Boston and Kosovo office. The role is expected to work between 8 : 30am - 4 : 30pm EST. Ideally, we are looking for someone who will be able to work in the office 5 days a week during the first 3 months of 2026, and then open to a hybrid schedule afterwards. The hybrid schedule includes 3 days in the office and 2 days remotely.

Our ideal candidate :

Must haves -

Nice to haves (bonus) -

What you'll be doing :

Additional Info :

What does Tive offer?

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.