Remote Bilingual Call Center Agent- Spanish Speaking
VECRA IncLanham, MD, US3 hours ago
Job type
- Full-time
- Remote
- Quick Apply
Job descriptionVigilant Efficient Collaborative Responsive Accurate (VECRA) Job Description VECRA is seeking remote Call Center Agents to provide support for the Maryland Health Benefits Exchange. Agents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). This position requires 7 weeks of paid training. Agents must provide their own computer / laptop (Chromebooks and iPads are not permitted) and headset. Key Responsibilities Answer inbound calls from consumers, prospective enrollees, and those acting on their behalf, providing information on policies, procedures, and privacy protocols. Track and document all inquiries using the designated systems. Complete tasks according to established guidelines and quality assurance metrics. Assist consumers with changes to their applications and reset passwords for self-service. Check application status and verify coverage effectiveness. Escalate calls or issues to appropriate staff when needed. Facilitate translation services for non-English speaking callers. Attend training and meetings to maintain up-to-date knowledge of all programs and systems. Qualifications & Required Skills Must be a Maryland Resident. 3+ years of call center experience. Experience with high inbound call volumes and meeting / exceeding performance metrics. Fast learner with the ability to work independently. Strong multitasking and computer skills. Excellent listening skills with the ability to understand, not just respond. Punctual and self-reliant. Education High School Diploma or GED required. 8 : 00 AM - 6 : 00 PM (Assigned 8-hour shift within this timeframe) Salary : $21.50 / hour Location : Remote Travel : No Benefits VECRA offers a competitive benefits package for full-time employees, including : Paid holidays Paid time off Medical and dental coverage Equal Opportunity Employer VECRA, Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to administering all employment actions based on merit and free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where permitted by law. Powered by JazzHR
Job Title :
- Call Center Agent (Full-Time, Remote) Location : Remote Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.
- We specialize in helping clients drive growth, transform businesses, and innovate through proven methodologies.
- VECRA's experience spans innovative software applications, reporting systems, program management, facilities, and supply chain management.
Our services are always :
Other Details Work Hours :
Create a job alert for this search
Remote Call Center Agent • Lanham, MD, US
Related jobs
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 4 days ago
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 11 hours ago
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.
No call center representative agent experience needed.Call ...Show moreLast updated: 6 days ago Call Center Agent (Full-Time, Remote) Location : Remote Company Overview VECRA, Inc.SDVOSB, WOSB, MBE) consulting firm.We specialize in helping clients drive growth, transform businesses, and innova...Show moreLast updated: 30+ days ago 
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show moreLast updated: 20 days ago The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 4 days ago The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Duties and responsibilities include : .
Managing a whole lot of incoming and outgoing calls in...Show moreLast updated: 4 days ago 
Licensed P&C Commercial & Habitational Insurance Agent - High-Growth Independent Agency.Habitational and Commercial expertise for unlimited earning potential?.
Join our dynamic, independent ...Show moreLast updated: 8 days ago
At the Burk Agency, we understand military life—its uncertainties, frequent moves, and the vital need for peace of mind.Join a familiy owned, mission-driven team dedicated to protecting famil...Show moreLast updated: 16 days ago The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 4 days ago 
A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show moreLast updated: 30+ days ago
State Farm Agency, located in Germantown, MD, has an immediate opening for a Bilingual Front Office - Team Member.No insurance experience is required as we will train the right person with the righ...Show moreLast updated: 30+ days ago
How about TODAY being the day you take back your life and secure your future?.The finance industry makes more millionaires than any other industry in the World!.
My name is Beau, founder and owner o...Show moreLast updated: 2 days ago
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.
Call Center Representative Agent experienc...Show moreLast updated: 30+ days ago
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 22 hours ago
If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...Show moreLast updated: 1 hour ago
Pilot CBP Air Interdiction Agent.Considering making an application for this job Check all the details in this job description, and then click on Apply.
Air and Marine Operations (AMO), a component o...Show moreLast updated: 30+ days ago
DXC Technology helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, pri...Show moreLast updated: 4 days ago
- Promoted
Call Center Agent (Dominican Republic)
24 Hours GroupWashington, DC, USFull-time
- Promoted
- New!
Call Center Agent (Colombia)
24 Hours GroupWashington, District Of Columbia, United StatesFull-time
- Promoted
Call Center Representative Agent Work At Home - Part Time Paid Panelists
ApexFocusGroupBaltimore, MD, USRemote
Full-time +1
Call Center Agent
VECRA IncLanham, MD, USFull-time
Quick Apply
- Promoted
Bilingual Customer Service Specialist (Spanish)
The Sherwin-Williams CompanyAlexandria, VA, United StatesFull-time
- Promoted
Call Center Agent (Costa Rica)
24 Hours GroupWashington, DC, USFull-time
- Promoted
Call Center Agent (Ecuador)
24 Hours GroupBaltimore, MD, USFull-time
- Promoted
Insurance Business Development Sales Agent
Connie Phillips InsuranceFrederick, MD, USFull-time
- Promoted
Remote Life Insurance Agent
Premier ServicesAlexandria, VA, USRemote
Full-time +1
- Promoted
Call Center Agent (Panama)
24 Hours GroupWashington, DC, USFull-time
- Promoted
Retail Sales Associate Spanish Bilingual
VerizonReston, VA, United StatesFull-time +1
- Promoted
Bilingual Front Office - Spanish
Jay Jarvis State FarmGermantown, MD, USFull-time
- Promoted
Remote Sales Agent
The Hirsh AgencyBaltimore, MD, USRemote
Full-time
- Promoted
Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
ApexFocusGroupBaltimore, Maryland, USRemote
Full-time +1
- Promoted
- New!
Remote Brand Influencer
Earn HausGreen Valley, Maryland, USRemote
Full-time +1
- Promoted
- New!
Insurance Agent
HealthMarketsAlexandria, VA, USFull-time
- Promoted
Air Interdiction Agent
U.S. Customs and Border ProtectionDeale, Maryland, USFull-time +1
- Promoted
Call Center Agent - Insurance Annuities (USA, Remote)
DXC TechnologyBaltimore, MD, USRemote
Full-time