Health Systems Optimization Specialist

Title : Health Systems Optimization Specialist Location : Tucson, AZ (On-site) Duration : 1 year Hours : 20 per week Max rate : $27 / hr on W2, all-inclusive / no benefits PURPOSE OF THE JOB This position involves supporting the planning, design, implementation, training, release management and ongoing maintenance of EHR (electronic health record) software applications. The role includes contributing to project coordination, meeting deadlines, fulfilling assigned responsibilities, and reporting on project progress QUALIFICATIONS REQUIRED QUALIFICATIONS Required Work Experience 1 years of experience in project management / implementation 3 years of experience in business analysis, systems application, and operations 3 years of experience in EHR / EMR system management and implementation Required Education High-School Diploma or GED in field of study Required Certifications EHR Certification PREFERRED QUALIFICATIONS Preferred Work Experience 7 years of experience in EHR / EMR system management and implementation Experience with training and support of EHR applications, preferred. Experience in a medical group setting or ambulatory setting preferred. Administration and Management – Expert knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Critical Thinking - Ability to deal with problems involving several concrete variables in standardized situations Preferred Education Bachelor’s Degree in Management, Business Administration, or experience in related field ESSENTIAL job functions AND RESPONSIBILITIES Configuration and management of EHR / EMR and other clinical IT applications Analyzes organizational needs and defines functional requirement, oversees system configuration, and monitors implementation. Testing and communication to clinic staff of new release of software, vendor modifications, upgrades and patches. Works with individual staff members, managers and clinicians, and clinical leadership, to evaluate their EHR training needs and abilities Lead EHR / EMR change management processes collaborating with stakeholders to facilitate and improve all phases of the process. Collaboration with key stakeholders to collect, validate, and prepare information to support clinical care teams, quality improvement, and the reporting needs of the organization, as well any ad hoc reporting needs Serve as the main point of contact for vendors and staff in relation to EHR products, interfaces / integrations, reports, and dashboards. Works with clinical staff and clinical leadership to develop templates and provide advance training to maximize efficient use of the EHR Troubleshoots problems, identifies possible solutions, and resolves technical issues identified (hardware / software). Oversight of data exchange with the EHR / EMR to ensure compliance / regulatory requirements are met Strategic planning and management of enhancements to the EHR / EMR to ensure clinic experience is optimized Develop and maintain Subject Matter Expertise (SME) knowledge of EHR / EMR Documents EHR workflows to reflect current practices Continuous optimization of EHR / EMR workflows Compliance with change management process and procedures Act as a change agent to promote adoption of new processes and technologies to support best clinical practices. Formulate teaching outlines and determine instructional methods (i.e. individual training, group training, lectures, conferences, workshops). Plan, lead, monitor and execute multiple assigned projects simultaneously. Serve as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings. Frequent travel among regional facilities required Perform all other duties as assigned COMPETENCIES Required Job SkillsStrong written and verbal communications. Intermediate PC proficiency. Intermediate skill in word processing, spreadsheet and database software. EHR / EMR experience, training, and implementation Required Professional Competencies Management skills in an operationally changing environment, with drive for results and success based on planned objectives. Advanced analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory. Flexibility and the ability to anticipate customer needs communicate them in a way that is consistent with business strategy. Ability to Influence business leaders and educate providers. Ability to create new approaches to leverage technology from abstract information. Interpersonal skills that allow for harmonious relationships with providers, members and coworkers. Recognize strategic opportunities and use data to make timely and sound decisions. Flexibility and willingness to adjust to shifting demands / priorities. Ability and experience to assimilate multiple new functions, services, projects and systems while maintaining existing systems and programs Required Leadership Experience and CompetenciesHigh standard of performance while pursuing aggressive goals Principled leadership and sound business ethics Strong understanding of HIPAA and 42 CFR and its application in medical practice PREFERRED COMPETENCIES Preferred Job Skills Technological – Intermediate knowledge of windows’-based systems, including Word, PowerPoint, Excel, MS Project, and Visio. Knowledge of IT subjects related to hardware and software Preferred Professional Competencies Critical Thinking - Ability to deal with problems involving several concrete variables in standardized situations Preferred Leadership Experience and Competencies Critical Thinking - Ability to deal with problems involving several concrete variables in standardized situations