Client Success Coordinator

Westpeak Consultants is hiring a Client Success Coordinator in Fresno. This professional, full-time position is designed for individuals who master relationship management, excel in fast-paced environments, and seek leadership growth within our AT&T team.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

As a Client Success Coordinator, you'll be the strategic link between our outreach team and AT&T customers. You will manage service follow-ups, coordinate internal resources, and drive retention through proactive communication. This hands-on Client Success Coordinator role ensures every account is activated smoothly and every concern is resolved promptly.

Who We Are

At Westpeak Consultants , we provide the human touch in a digital world. As a dedicated AT&T marketing firm, we build market presence from the ground up through direct acquisition and strategic territory cultivation, turning every interaction into lifelong brand allegiance.

What We Are About

We are pioneers, mapping the uncharted territory of the D2D landscape. Our training is your survival kit, our accountability your compass, and our collaborative spirit your wagon train. We promote those who lead the way, celebrating every new settlement we build for AT&T.

What Will I Be Doing as a Client Success Coordinator?

Support onboarding of new AT&T clients by verifying account details, coordinating wireless service activation, and ensuring documentation accuracy across bundled plans.

Execute post-sale engagement by resolving service needs, billing adjustments, and configuration updates through structured outreach workflows.

Monitor account health and initiate proactive outreach to reinforce satisfaction, resolve service barriers, and reduce churn across assigned territories.

Maintain CRM precision by logging client interactions, service status, and resolution timelines to support campaign visibility and retention tracking.

Collaborate with sales, technical, and operations teams to align service delivery benchmarks and ensure seamless onboarding across AT&T’s wireless portfolio.

Participate in campaign reviews, training modules, and performance huddles to sharpen execution and align with AT&T’s territory acquisition goals.