RESIDENTIAL CARE MANAGER

Residential Care Manager

The Residential Care Manager is responsible for overseeing the daily operations and administration of a state-operated residential care facility. This role ensures the well-being, safety, and quality of life of residents while maintaining compliance with Arkansas state regulations and federal guidelines. The position requires strong leadership, organizational skills, and the ability to foster a supportive environment for both residents and staff.

Primary Responsibilities

• Supervise and coordinate all aspects of residential care services to ensure the safety, security, and well-being of residents.
• Oversee budgeting, financial planning, and resource allocation to ensure the effective operation of the facility.
• Conduct regular facility inspections to ensure compliance with health, safety, and accessibility regulations.
• Develop and monitor individualized care plans for residents, ensuring services meet their medical, social, and emotional needs.
• Coordinate with healthcare providers, social workers, and mental health professionals to facilitate comprehensive care to ensure residents receive adequate nutrition, medical care, and therapeutic services in accordance with state guidelines.
• Address and resolve resident complaints or concerns in a timely and professional manner.
• Hire, train, supervise, and evaluate direct care staff and administrative personnel.
• Ensure the facility operates in full compliance with Arkansas licensure requirements, Medicaid policies, and federal health regulations.
• Prepare and submit required reports, audits, and documentation in a timely manner.
• Conduct investigations into incidents, complaints, and concerns, implementing corrective actions as necessary.
• Respond effectively to emergency situations, including medical crises, behavioral incidents, and security concerns.
• Implement and oversee crisis intervention strategies to ensure the safety of residents and staff.

Knowledge and Skills

Minimum Qualifications

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.