PSR, Imaging Scheduler (Per Diem)

Job Description

Status : Per Diem

Schedule : Seeking flexibility : Monday - Friday, 6 : 30am - 9pm and on weekends (Saturday and Sunday), 7 : 30am - 5pm

Essential Job Functions :

• Greets patients, customers, and family in person and by phone in a courteous and timely manner.
• Ensures patient arrival according to schedule and updates patient arrival time when necessary.
• Proficient knowledge and understanding of insurance.
• Collection of patient co-pays and outstanding balances.
• Offers and assists patients with questionnaires dependent on procedure (CT, Mammo, MRI, Dexa).
• Compliance with all organization and department policies, procedures, and standards.
• Works to resolve all customer issues regardless of the source of the problem by determining and mobilizing the resources required to address the concern.
• Schedules and reschedules all radiology exams as requested and in accordance with department protocol, advising patients of pre-exam prep, if needed.
• Observes strict confidentiality in all phases of operations according to HIPAA guidelines.
• Maintains reception work area without food in the public's view. Maintains receptionist and patient waiting areas clear of unnecessary clutter and debris.
• Stocks reception area with needed supplies.
• Maintains a consistent level of productivity. Organizes tasks in an efficient manner.
• Completes proper documentation for film / CD dispensing.
• Communicates proactively with provider offices, technologists, and leadership.

General Job Functions :

Physical Job Requirements :

Environmental Risks :

Education, Certification, Computer and Training Requirements :

Travel :