Change Management Analyst, Consolidation

Change Management Analyst

ASRC Federal Technology Solutions (AFTS) is seeking a Change Management Analyst with consolidation experience, preferably in a federal government / government contracting environment. AFTS was recently awarded the FCC Contact Centers Support Services program with a mission to consolidate three (3) disparate Contact Centers into a single, more effective, coherent whole that aligns with the FCC's (Federal Communications Commission) organizational goals. This role will be primarily on-site in Gettysburg, PA, engaging with stakeholders but has some opportunity for remote work. Innovation, continuous process improvement and collaboration are inherent in our culture at ASRC Federal. Apply today if this describes the environment where you are impactful and thrive. We offer an excellent benefits package that includes certification reimbursement, matching 401k with immediate vesting and so much more.

Requirements :

• Bachelor's degree (preferably in business, organizational development or leadership but all degrees will be considered).
• 3-5 years of experience in change management, organizational development, or communications.
• Permanent Residency or US citizenship is required to obtain the federal government Public Trust clearance.
• Experience consolidating independent contact centers is desired / a strong plus.
• Experience developing assessments, change management strategies and providing solutions to barriers such as resistance, ambiguity, etc.
• Experience identifying and mitigating risk.
• Excellent written and presentation skills, providing progress to corporate leadership and agency leadership.
• Experience utilizing the training function provided to achieve a high-functioning, single-minded contact center.

Responsibilities :

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.