Inbound Logistics Manager

Company Description

Founded in 2009, STRATA is a US-based brand with roots in Peruvian textile traditions. Known for its commitment to quality and craftsmanship, STRATA serves both luxury and niche markets through its Mainline and Black Label divisions. Mainline offers high-end products with a raw edge, while Black Label caters to premium apparel needs, including the music industry. STRATA continues to grow while honoring its cultural heritage and maintains an active online presence across platforms. Learn more at strata.us or on social media: Facebook, Instagram, TikTok, and YouTube.

Role Description

The Inbound Logistics Manager is responsible for overseeing all inbound logistics operations, with a primary focus on international shipping, customs compliance, and timely receipt of goods into the warehouse. This role ensures inbound shipments are planned, compliant, cost-effective, and processed accurately while maintaining inventory integrity and operational efficiency. The Inbound Logistics Manager partners closely with freight forwarders, customs brokers, warehouse operations, and internal teams to ensure smooth end-to-end inbound flow.

Position Duties

International & Inbound Logistics

• Manage all inbound logistics activities for domestic and international shipments.

• Oversee international freight movements, including ocean, air, and ground transportation.

• Coordinate with freight forwarders and customs brokers to ensure timely customs clearance.

• Ensure compliance with all import regulations, including customs documentation, duties, tariffs, and trade requirements.

• Provide commercial invoices, packing lists, bills of lading, and import documentation for approval.

• Monitor and resolve customs holds, delays, or compliance issues.

• Maintain accurate HS classifications and country-of-origin data in coordination with compliance partners.

Warehouse & Receiving Coordination

• Coordinate inbound delivery schedules with warehouse receiving teams.

• Ensure accurate receipt, inspection, and system entry of inbound inventory into the WMS.

• Resolve discrepancies related to shortages, overages, damages, or late deliveries.

• Support dock-to-stock efficiency and receiving accuracy.

Cost Control & Carrier Management

• Monitor inbound freight costs and identify cost-saving opportunities.

• Support carrier selection, rate negotiations, and performance management.

• Track freight spend and support budgeting and forecasting activities.

Cross-Functional Collaboration

• Partner with Purchasing, Production, Planning, Accounting, and Warehouse Operations teams.

• Communicate inbound shipment status, delays, and risks to stakeholders.

• Align inbound logistics plans with production schedules and inventory needs.

Reporting & Continuous Improvement

• Track and report inbound logistics KPIs, including transit times, on-time delivery, customs clearance performance, and freight costs.

• Identify process gaps and recommend operational improvements.

• Support system implementations related to TMS, WMS, ERP, or trade compliance tools.

Compliance & Risk Management

• Ensure adherence to company policies, trade compliance requirements, and applicable laws.

• Maintain audit-ready documentation for customs and logistics activities.

• Support internal or external audits related to import compliance.

Qualifications

• 3–5 years of experience in inbound logistics, supply chain, or transportation management.

• International shipping and customs compliance Mandatory

• Bilingual (English/Spanish)

• Working knowledge of import regulations, duties, tariffs, and customs documentation.

• Experience working with freight forwarders and customs brokers.

• Experience with WMS, TMS, and ERP systems.

• Strong organizational, analytical, and problem-solving skills.

• Excellent communication and cross-functional collaboration abilities.

• Experience in retail, apparel, consumer goods, or manufacturing environments.