Senior Business Manager, Marketplace

Senior Business Manager

Shopbop is seeking a Senior Business Manager to lead strategic growth and optimization of Shopbop's presence on Amazon Marketplace. The role focuses on building brand businesses through cross-functional collaboration. This leadership position will serve as the key orchestrator between merchant teams, brand partners, and internal stakeholders to drive comprehensive business growth and brand development initiatives. The role requires exceptional relationship management skills and the ability to drive alignment across various organizational functions while maintaining focus on strategic business growth and brand development.

Key job responsibilities :

• Partner with merchant organization to develop and execute brand-specific growth strategies across multiple brand portfolios
• Drive comprehensive P&L ownership and executive-level business reviews
• Design and implement data-driven reporting systems to monitor performance, identify trends, and surface opportunities in real-time
• Lead root cause analysis and partner with teams to implement solutions
• Build and maintain strategic relationships with Amazon stakeholders
• Develop and execute scalable frameworks for brand onboarding, growth acceleration, and optimization
• Lead brand registry enrollment process and serve as subject matter expert for Shopbop and vendors
• Create compelling vendor pitch materials and training documentation
• Coordinate multi-channel marketing and activation execution between internal teams and brand partners
• Design and deliver marketplace best practices training to internal teams
• Orchestrate efforts between buying, planning, operations, and marketplace teams to drive business objectives
• Create and maintain feedback loops between marketplace performance and buying strategies
• Develop automated monitoring systems for performance tracking and issue identification
• Implement scalable business processes across multiple teams