Overview
Network Administrator & IT Support Specialist position in the CAE USA Inc. network team. This role is based in the Dallas–Fort Worth area (Arlington / Dallas) and focuses on setup, support, and monitoring of local and global LAN, WLAN, WAN, and VoIP infrastructure. Responsibilities include performing a variety of network maintenance, installation, and training tasks to ensure LAN / WLAN / WAN / VoIP services meet company and user requirements.
Responsibilities
- Assist with identifying and expanding corporate private and public cloud services, features, and capabilities.
- Assist with expanding existing and future government cloud platforms including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS) environments in support of DoD cloud programs.
- Serve as overall subject matter expert on cloud Network Administrator technology and market capabilities / trends.
- Collaborate on detailed network, storage, and compute design documentation to ensure strict security compliance, scalable infrastructure, and highly available computing operations on existing and future cloud platforms.
- Maintain, troubleshoot, and support network platforms in existing multi-tenant cloud / virtualized platforms on Azure Government (Azure-Gov) and AWS Government (AWS-G).
- Responsible for assessing and facilitating network requests including firewall policies, VPN, load balancing, cryptography, and network architecture.
- Design and implement security-first network policies and procedures to adhere to NIST 800.171 and CMMC compliance regulations.
- Communicate effectively with end-users, support staff, management and other systems departments on internal, cloud, and hybrid initiatives.
- Participate in the maintenance, troubleshooting, and support of localized / on-premise WAN, LAN, and WLAN network infrastructure within complex local and global environments.
- Implement, manage, and troubleshoot cloud-based network security systems such as firewalls, SD-WAN appliances, CASB, DNS security appliances, etc.
- Administer and support corporate network monitoring systems and expanded functionality for cloud-based operations (e.g., Syslog, monitoring tools).
- Implement, test, and monitor system enhancements (software and hardware updates / patches) to improve performance and reliability of cloud and on-premise network services.
- Assist other teams with the integration, implementation, and troubleshooting of projects involving local, cloud, and hybrid network services.
- Participates in the Disaster Recovery and Business Continuity plan and procedures for all locations.
- Exercise independent judgment in planning, scheduling, organizing, controlling and monitoring IT projects.
- Assist other team members in the troubleshooting and resolution of corporate IT issues; provide cross-training to other team members on IT systems.
Qualifications
Bachelors Degree in a technology discipline or an equivalent combination of education and related experience.Cisco CCNA Cloud or CCNA Route & Switch required OR CompTIA Network+, CompTIA Cloud+, or equivalent certification with minimum 4+ years of experience managing networks.Minimum 4 years of experience in support and maintenance of complex network environments including cloud-based network segmentation / security appliances.In-depth knowledge of Firewalls, Routers, Layer 2 / 3 Switches and VLANs as well as Wireless technologies.Deep understanding of Layer2 / Layer3 network stack; ability to configure and troubleshoot routing, switching, and VoIP, particularly in a Cisco environment.Knowledge of protocols EIGRP, OSPF, HSRP, BGP, gateway load balancing, and related protocols.Familiarity with Load Balancers and SD-WAN devices.Knowledge of IT Security policies as they pertain to NIST 800.171 and SIEM.Troubleshooting skillset for LAN / WAN network and application issues on premise and cloud appliances.Knowledge of Network Services such as DNS, IPAM, (S)FTP, TFTP, LDAP, SMTP, and DHCP.Knowledge of Infrastructure Monitoring tools using SNMP, Netflow, and Syslog.Knowledge of 802.1x and certificates.Strong communication, collaboration, and problem-solving abilities; willingness to learn and adopt best practices in Network Management.Ability to interface well with CAE users, customers at all levels, and CAE Global IT Administrators.Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.Familiarity with Cisco, Arista, Palo Alto, Juniper, Aruba, Silverpeak, or F5 products.Preferred Skills
CCNP Cloud, AWS Certified Advanced Networking, Azure Administrator Associate, or Azure Security Engineer Associate.Significant experience with DNS / DHCP / NAT / FW Security.Experience with Cloud Security Appliances and Security Solutions (CASB).Knowledge and experience with VMware vSphere and Hyper-V.Knowledge and experience supporting a Microsoft Windows network.Security Responsibilities
Must comply with all company security and data protection policies. Handle information securely and only share with authorized personnel. All government and proprietary information will be accessed and stored electronically on company resources. Incumbent must be eligible for DoD Personal Security Clearance.
Work Environment
Office and manufacturing facility environment.Overtime, on-call 24x7 for issue resolution.Physical Demands
The physical demands are representative of those required to perform the essential functions, including sitting, talking, listening, manual dexterity, and ability to support rack-mounted equipment up to 7 feet high.
Other Duties
This description is not exhaustive; duties may change with or without notice.
CAE USA Inc. is an equal opportunity employer. Qualified applicants will be considered without regard to protected characteristics. Reasonable accommodations are available during the recruitment process; contact recruiters as needed.
Position Details
Position Type : Full-timeSeniority level : Mid-Senior levelJob function : Information TechnologyIndustries : Aviation and Aerospace Component ManufacturingJ-18808-Ljbffr