Experience Coordinator

About Donaldson Health

Donaldson Health (Donaldson) provides surgical, non-surgical and wellness treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patients journey and provide an uplifting, empowered environment at the intersection of wellness and appearance not a spa, and not a stuffy doctors office.

We keep it real. We resemble our patients who are smart, active and down-to-earth, with families, hobbies and multiple interests. We identify with our patients concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. Because we understand the mind-body connection, we see the whole person not just a body part or a quick-fix procedure.

Donaldson Core Values

• Be The Highlight of Someones Day Our patients come to us vulnerable, but not weak. We eradicate intimidation and offer radical acceptance.
• Exude Confidence - We find answers. We offer support and encouragement through scary the scary and unknown. We know our patients are going to LOVE IT.
• REALLY Care - We dont fake interactions. We make the extra phone call and say the extra thank you. We humbly serve.
• Think Clearly and Wisely We do what is right for the patient and we know why we do what we do. We make independent decisions with the patients satisfaction and safety in mind.
• Scrub in and Serve - Job descriptions define core responsibilities, and we believe it is our collective responsibility to step up and support each other when needed.

Experience Coordinator Overview

The Experience Coordinator at Donaldson Health has the important responsibility of providing the best reception experience in town, ensuring the Donaldson experience is unmatched by any other. As the first point of contact for office visitors, the Experience Coordinator sets the tone for the rest of a patients visit with us, helping patients immediately gain the confidence that they made the right choice when choosing Donaldson. A Donaldson Experience Coordinator also assists with general office operations, managing in-person transactions, rewarding and redeeming patient points, and executing the checkout experience.

Core Responsibilities of the Experience Coordinator

Additional Responsibilities of the Experience Coordinator

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Compensation details : 17-20 Hourly Wage

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