Bilingual Customer Service Representative

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities :

Provide information about SNAP EBT transactions to customers

Deliver exceptional customer service by addressing inquiries and resolving complaints

Maintain product knowledge and document customer interactions accurately

Required Qualifications :

Must be 18 years of age or older

High School Diploma or equivalent

Bilingual in English and Spanish

Computer / technology savvy with the ability to manage multiple tasks

Excellent attendance record